Jameshia Ransom
Paramount, CA *****
adu7sb@r.postjobfree.com
Seeking a position where proficiency in customer service will be utilized to manage the company's operations effectively.
Authorized to work in the US for any employer
Work Experience
Remote Customer Service Representative
Kelly Services - Los Angeles County, CA
January 2021 to March 2022
• Receive, handle and/or transfer inbound calls from financial services customers asking to verify information on their accounts
• Enter data into various computer systems
Machine Operator
IDEMIA - Compton, CA
October 2020 to December 2020
• Fulfilling daily work orders
• Working on a machine making all sorts of credit cards Security Officer
Corporate Alliance Strategies, Inc - Buena Park, CA April 2020 to October 2020
• Securing post gate
• Submitting daily DAR's
• Checking I.D. for everyone entering the gate, employees or truck drivers, logging them in and out Security officer
Inter-Con Security Systems - Pasadena, CA
March 2019 to November 2019
• Securing post perimeter
• Submitting daily DAR's
Security Officer
SOS Security - Hawthorne, CA
September 2017 to February 2018
• Logging in visitors in and out of VMS
• Providing them with the proper badge to enter the facility Sortation Associate
Amazon - Buena Park, CA
October 2017 to December 2017
• Scan and sort packages by letter and place on pallet
• Print labels on computer and place on packages
• Assist with shipping and receiving by placing orders in delivery area Security Officer
Allied Universal - Long Beach, CA
October 2016 to July 2017
• Driving a patrol vehicle
• Securing parking lot perimeter
• Submitting daily DAR's
Sales Associate- Shift Supervisor
Goodwill Serving the People - Norwalk, CA
December 2015 to July 2016
• Hanging garments on a rack to be put on sales floor
• Frequently at the register
Picker/ Packer
Nelson Staffing - Santa Fe Springs, CA
October 2015 to November 2015
• Prepare orders by processing request
• Pulling garments and packing them in boxes
• Label and place orders in delivery area
Mail Clerk/ Mail Handler
U.S.P.S - Los Angeles, CA
October 2014 to January 2015
• Sorting packages by zip codes
• Placing packages in correct delivery area
Picker/ Packer
Kimco Staffing - Santa Fe Springs, CA
May 2014 to September 2014
• Prepare orders by processing request
• Pulling garments and packing them in boxes
• Label and place orders in delivery area
Online Merchant
Jameshia's Online Boutique - Paramount, CA
April 2008 to March 2013
• Contacted regular and prospective customers to explain product features and solicit orders
• Recommended products to customers, based on customers needs and interest
• Estimated or quoted prices, credit or contract terms,warranties, and delivery dates
• Checked to ensure that appropriate changes are made to resolve customers problems
• Motivated staff to exceed monthly sales markers
Education
G.E.D.
Thurgood Marshall Independent Study - Compton, CA
September 2000 to June 2002
Skills
• Security
• Customer Service
• Cash Handling
• Picking/Packing
• Labeling
• Stocking
• Point of Sales System
• Ms Word/ Excel
• General Office Skills
• Ability to maintain confidentiality
• Strong communication skills
• Self motivated
• Supervisory experience
• People oriented
• Sales driven
• Retail
• CCTV
• Warehouse Experience
• Machine operator (Less than 1 year)
Certifications and Licenses
Guard Card
January 2019 to January 2021
Assessments
Customer Service Skills — Proficient
July 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Security Guard Skills — Highly Proficient
July 2019
Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient
Verbal Communication — Proficient
December 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.