RHONDA MARTIN
MEDICAL OFFICE ADMINISTRATOR / MEDICAL RECORDS TECHNICIAN
CONTACT
St. Clair Shores, MI
***************@*****.***
PROFILE
Recent graduate seeking a full-time position as a Medical Office Administrator, where I can diversify and improve upon the skills gained throughout my education, while showcasing strong clerical and administrative proficiencies. I am motivated and excited to take the next career step in health administration with a respected organization that provides high-level care to diverse patient populations.
SKILLS
MEDICAL TERMINOLOGY
MICROSOFT OFFICE
HIPAA COMPLIANCE
COMMUNICATION
TEAMWORK
CPR/ AED/ BLS/ FIRST AID CERTIFIED
CUSTOMER SERVICE
DATA ENTRY
FILE
PRINTING
LEADERSHIP
OFFICE MANAGER
RECEPTIONIST
EXPERIENCE
Expert Care – Caregiver
June 2021 – current
Develop and implement individualized care plan for patients
Provide physical support for patients including personal hygiene, bathing, dressing, and movement
Assist with administrative tasks such as answering the phone and greeting guests
Saved by Grace Christian Ministries – Resource Coordinator
September 2016- May 2020
Maintained accurate record keeping through data entry and file management
Planned and executed community outreach efforts and initiatives
Provided support for securing housing, employment, and other resources
Actively participated in cross-team collaboration to meet deadlines and ensure successful completion of tasks
Providence Hospital – Volunteer
September 2013 – November 2015
Processed incoming patients while reviewing records for completeness, accuracy, and compliance according to standards and regulation
Maintained confidentiality of medical records
Provided direct support to medical staff during the patient admission process
Private Duty – Home Care Manager/ Caregiver
June 2007- September 2013
Scheduling,
Direct Care
Mana Reception Manager
Everest Institute, Southfield, MI 2008 - 2009
Ran the front office, trained all new receptionists while setting appointments and scheduling appointments
Process Processing Manager
Premier Mortgage, Oak Park, Mi. 2004- 2007
Greet potential clients, data entry, trained processors also kept the front office running smooth
EDUCATION
Institute of Medical and Business Careers
Graduated Feb 2022
ASSOCIATES DEGREE MEDICAL RECORDS TECHNICIAN
GRADUATED November 2020-
Medical Office Administration
Related Coursework:
Medical Terminology, Keyboarding, Medical Office Administration and Customer Service, Electronic Health Records, Microsoft Word & Excel, Insurance Billing, Medical Office Procedures, Medical Law and Ethics, and Anatomy and Physiology
Adult Education
Graduated August 2010
GED