Elizabeth Jones

281-***-**** adu7qd@r.postjobfree.com Knoxville, TN

Resourceful, performance-driven professional who possesses an entrepreneurial spirit, a strong business and administrative acumen, and a talent for developing working partnerships. Perceptive ability to respond to shifting business needs and priorities in a systematic and effective fashion, combining performance improvement with complete patient, client, and customer satisfaction. Aiming to leverage acquired skills and experience to provide significant contributions with a forward-thinking company.

CORE COMPETENCIES

Oral & Written Communication Planning & Organization Problem-Solving Time Management Scheduling

Attention to Detail Adaptability Administrative Support Effective Listening Professionalism High Integrity

VALUE DRIVERS

Ambitious self-starter, fully capable of working in a remote or hybrid environment, with the capacity to easily grasp innovative ideas, concepts, methods, and techniques.

Consummate multitasker, utilizing superior organization and prioritization skills to effectively manage multiple functions and projects simultaneously.

Acquired diplomacy and discretion skills by way of a more in-depth sense of human interaction.

Talented collaborator and leader, able to deliver ideas that motivate and energize teams' focused efforts to reach a common goal.

PROFESSIONAL EXPERIENCE

Oak Street Health, Knoxville, TN October 2022 to Present

Outreach Executive

Proactive and energetic team player, creating positive impacts in patients’ lives on a daily basis.

Forge and sustain meaningful connections in the community through efficient prospecting efforts, effectively discovering and enrolling new patients to build the Oak Street Health community.

Educate local residents about their healthcare options, connecting them with critical community resources.

Highly skilled in administrative functions, including data entry, insurance verification, event planning and coordination, demonstrating professionalism in management of field accounts.

Cordial answering of high-volume phone inquiries, promptly transferring to appropriate personnel when appropriate.

LifeSpa, Houston, TX April 2014 to September 2022

Master Esthetician

Established a customer-centric culture of communication, with a vigorous focus on customer satisfaction and loyalty.

Consistently exceeded LifeSpa monthly goals by 13% through diligent efforts to develop exceptional skincare and maintenance treatment plans, recommending proper treatment packages and products for at-home use.

Mission-minded throughout the pandemic, demonstrating an agile presence of COVID-19 restriction procedures.

Demonstrated daily ability to collaborate, communicate, set priorities, and organize work to efficiently manage customer sessions.

Cultivated social media and in-person marketing strategies, resulting in consistent business growth opportunities.

Allstate Insurance Agency, Remote June 2020 to October 2020

Insurance Sales Producer

Operated independently, conducting informative insurance consultations with prospective customers, resulting in successful sales of insurance policies.

Drove revenues thorough understanding and analysis of competition, enthusiastically supporting company marketing programs.

Initiated and maintained ongoing and professional relationships with clients by addressing their needs and concerns in a prompt manner.

Performed accurate and efficient database entry of insurance quotes, new policies, and changes to existing policies.

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Elizabeth Jones

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Business Owner, Houston, TX May 2018 to November 2019

Self-Employed Esthetician

Realized the dream of operating an esthetician business, acquiring vast knowledge of business management, marketing, and branding processes from a business owners' standpoint.

Illuminated path to success by establishing a relaxing in-home culture to enhance customer experiences, resulting in abundant referrals and repeat business.

Motivated and upbeat, focused on boosting customer self-esteem, providing cutting-edge, on-trend services.

Solely responsible for the execution of administrative functions, including monthly invoicing and tax preparation.

Facelogic Spa, Houston, TX March 2010 to September 2013

Lead Esthetician

Recognized by superiors for excellence in dedication and customer service, swiftly promoted to Lead Esthetician for the practice.

Exhibited a hands-on leadership style, managing the daily activities of staff technicians, including evaluation of customer's skin condition, and recommendations for treatments and skincare products.

Seized every training opportunity to provide in-depth instruction and individualized support and mentoring to produce top-quality staff with extremely high morale.

Maintained all office functions while ensuring a safe and clean work environment for customers and staff alike.

Vision Max, Baytown, TX January 2008 to March 2010

Administrative Assistant

Demonstrated strong office support aptitudes, including customers' insurance verifications and benefits, accurate data entry, payment submittals, and filing.

Administered efficient scheduling, assuring canceled appointments rescheduled and vacated appointments promptly filled, when possible.

Employed advanced computer skills, creating and maintaining spreadsheets and streamlining administrating tasks, including set-up and maintenance of physical and electronic filing systems.

Enthusiastic and professional greeting and engagement with customers, courteously answering multi-line phones, routing calls and messages to appropriate personnel in a timely manner.

Supported management, generating clear and concise email messages, memos, and business letters, proofreading to provide error-free correspondence on their behalf.

TECHNICAL SKILLS

Microsoft Office Applications- Word, Excel, PowerPoint and Outlook Diverse Marketing & Social Media Applications

EDUCATION

San Jacinto College North, Houston, TX Esthetician Certification June 2008

CLS by Barbri Pursuing Paralegal Certification Anticipated June 2022

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