Desktop Support Systems Administrator

Dean LaTona

*******@***.*** 310-***-****

EXPERIENCE

Huntington Hospital, Pasadena CA

Systems Administrator

January 2008 – Present

Meditech Administrator

MS Exchange Administrator (O365)

Active Directory Administrator

Cerner Administrator

Distribute software locally and remotely

Onboarding and off boarding of employees

Document technical knowledge in the form of notes and manuals

Provide quality assurance and 100% compliance

Perform quarterly access audits

Huntington Hospital, Pasadena CA

Service Desk Tier II - Tier III

1998 - 2008

Trouble shoot and resolve complex hardware and software issues

Desktop support for all computer related issues

Perform PC Imaging

Execute Data Migration

Proficient in LanDesk, Heat, and ServiceNow ticketing systems

Mentor Junior technicians

EDUCATION

A+ Certified

U.C.L.A. Extension

Local Area Network and Micro Computer Certification

Contact this candidate