MAHESWARI THIAGARAJAN

adu7m8@r.postjobfree.com 847-***-****

Chicago, IL

https://www.linkedin.com/in/maheswari-thiagarajan

PROFESSIONAL SUMMARY:

** ***** ** ********** ** Microsoft Web Technologies with a penchant for learning.

Good working experience in web based applications using Classic ASP, ASP.NET, VB.NET, C#.NET, SQL, SSIS, TDS, HTML 4/5, CSS2/CSS3, JAVASCRIPT, jQuery, Angular JS, AJAX AND XML, WebAPI, AppDynamics, Sitefinity, Microsoft Azure Cloud, Google Analytics, Google AdWords with experience in the software development life cycle.

Expert in handling and support Incident, Problem, Change, Request and Configuration Management.

Extensive experience in handling and working in multiple servers like Production, Reporting, Development and QA environments.

Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilize the same in a productive manner.

Expert in troubleshooting root cause for the issues.

Good Experience working with High Traffic Websites.

Good Exposure in creating and managing website content in Sitefinity Thunder

Extensive experience developing queries and procedures with SQL and tracing through SQL Profiler.

Good experience with SQL Server Business Intelligence Development Studio and SQL Server Agent Jobs.

Actively communicate the business information to the Business Owners or Customers regularly on time.

Good experience working with design tools like Adobe Photoshop and Dreamweaver.

Experience in analyzing and visualizing big data. Good understanding of OOPS Concepts.

Extensive experience in supporting application availability objectives and mitigate risks.

Good experience in Microsoft Azure cloud computing services.

Actively participated in managing application upgrades and Lifecycle projects and tasks.

Create and coordinate reporting needs for key business metrics

Good experience in leverage monitoring and alert processes to improve application stability

Provided on-call support and regularly maintained application runbooks

Provided technical guidance and coordination activities.

Expertise in checking cross browser compatibility.

Excellent working experience with online web portals, applications and e-commerce websites.

Received many appreciations from the business owners, customers, management and from the team.

EDUCATION QUALIFICATION:

Master of Computer Applications from University of Madras, India (May 2005)

TECHNICAL SKILLS:

Frameworks & Languages

Classic ASP 3, ASP.NET, C#.NET, VB.Net, MS .NET 3.5/3.0/2.0, MVC3, WebAPI 2, WCF/Web Services, SSIS 2005, SSRS 2005, TDS, Sitefinity, Microsoft Azure Cloud.

Web & XML Technologies

HTML/HTML5, CSS 2.1/3, JavaScript, JQuery, VB Script, AJAX, XML/XSLT, XSD, WSDL/SOAP, Angular JS, Google Analytics, Google AdWords.

Database

MS-ACCESS, MS SQL Server (2000, 2005, 2008), MySQL.

Reporting & Doc. Mgmt.

SQL Server 2005 Reporting Services, Crystal reports in .NET.

Version Control

GitHub, TFS 2010/2012, CVS, VSS, PVCS, Rational Clearcase.

Application Servers

IIS 6.0/7.0

IDE

Visual Studio 2010/2008/2005/2003, Eclipse, Macromedia Dreamweaver.

Ticketing Tools

HPSM, MKS Integration Services, ITT and iTrack

Other Utilities

Adobe Photoshop, FileZilla, FireFTP, Reflector, WinMerge, FireBug, Web Developer Tool, Sitefinity Thunder, UML, HTTPFOX, RESTClient, SOAPUI, AppDynamics.

Secondary skills

C, C++, Visual Basic 6.0, PHP, Flash, PL/T-SQL, UNIX

PROJECT PROFILE:

Sirva: Allied & NorthAmerican / Tech Pillars 1/2016 to 7/2018

Production Support Engineer

Location: Oakbrook, IL

Responsibilities:

Worked with client marketing managers and with Project Manager to get the requirements and maintained the websites and hence responsible for any new Sitefinity pages developments or any new scope of improvements both front end and backend; and Involved in all the phases of project.

Responsible for all the related applications like essential Windows Services: Schedule / Task Scheduler and Sql Server Databases and related Sql Server Jobs.

Responsible for ensuring application availability by supporting application objectives and mitigate risks.

Handled Incident, Problem, Change, Request and Configuration Management for the application.

Discuss with team to get the tickets/tasks prioritized and providing effective solutions on time.

Troubleshooting root cause for the issues.

Documented each changes and presented to Change Control Management Team with testing proofs for each deployments.

Migrated applications and database to Azure environments. Have deployed applications in Azure environments.

Proactively monitored server manager processes regularly and mitigate issues or risks.

Effectively communicated the required information with the team.

Analyzed new enhancements and recognized the dependencies and worked on them independently.

Working with Stored Procedure, Views, Triggers, Complex Queries, etc.

Followed scrum methodology for planning the enhancement changes.

Understanding functional requirements of the modules and implementing the same.

Developed and maintained regular documentation whenever changes to the application implemented.

Worked with front end, backend, AppDynamics, Sitefinity, Microsoft Azure Cloud Computing Services, Google Analytics, Google AdWords, integration services and various other tools.

Developed website pages and its contents in Sitefinity Thunder.

Used VSS as source control tool, HPSM for tracking tickets and requests.

Worked in multiple servers like Production, Development and QA environments.

Extensively involved in application discussions and user experience meetings to support the application.

Monitor jobs (SQL Agent and windows) regularly to insure application stability and availability.

Provide KT and support for team members and new joiners.

Team Size

3

Technology

ASP.NET, C#.NET, MVC 3, Entity Framework, Sitefinity, Visual Basic 6.0, HTML, Javascript, XML, JQuery, AJAX, Microsoft Azure Cloud Computing Services.

Database

SQL Server 2005, SQL Server 2008, SSIS, TDS

Tools

Visual Studio 2005, Visual Studio 2008, Visual Source Safe, GitHub, HPSM ticketing tool, SQL Server Business Intelligence Development Studio, WinMerge, AppDynamics, Google Analytics, Google AdWords.

Client

Sirva – US Client

The Walt Disney EMEA / HCL Technologies 4/2014 to 12/2014

Sr. Programmer

Location: Chennai, India

Responsibilities:

Involved in all the phases of project since beginning from transition period

Responsible for ensuring application availability by supporting application objectives and mitigate risks.

Handled Incident, Problem, Change, Request and Configuration Management for the application

Responsible for prioritizing the tickets/tasks and providing effective solutions on time.

Analyzed the existing application’s process and implement the same.

Troubleshooting root cause for the issues.

Provided support in SQL Server migration.

Effectively communicated the required information with the team, customers and business owners.

Analyzed new enhancements and recognized the dependencies and worked on them independently

Working with Stored Procedure, Views, Triggers, Complex Queries, etc.

Followed scrum methodology for planning the enhancement changes.

Worked independently for an application and interacted with clients directly

Understanding functional requirements of the modules and implementing the same

Developed and maintained runbook and governance working group matrix.

Worked with front end, backend, reporting services, integration services and various other tools

Developed website pages and its contents in Sitefinity Thunder

Used GitHub and VSS as source control tool, HPSM for tracking tickets and requests

Worked in multiple servers like Production, Reporting, Development and QA environments.

Extensively involved in application discussions and user experience meetings to support the application.

Monitor jobs (SQL Agent and windows) regularly to insure application stability and availability.

Provide KT and support for team members and new joiners.

Team Size

9

Technology

Classic ASP, ASP.NET, C#.NET, MVC 3, Entity Framework, Sitefinity, Visual Basic 6.0, HTML, Javascript, XML, JQuery, AJAX

Database

SQL Server 2005, SQL Server 2008, SSIS, TDS

Tools

Visual Studio 2005, Visual Studio 2008, Visual Source Safe, GitHub, HPSM ticketing tool, SQL Server Business Intelligence Development Studio, WinMerge

Client

Chris Price – UK Client

XEROX / IBM India Pvt. Ltd. 11/2009 to 9/2012

Sr. Programmer

Location: Chennai, India

Responsibilities:

Responsible for seven bundle of applications.

Involved in all the phases of project since beginning from transition period

Responsible for ensuring application availability by supporting application objectives and mitigate risks.

Used VSS as source control tool, MKS Integration Services, ITT and iTrack as ticketing tools for tracking tickets and requests

Handled Incident, Problem, Change, Request and Configuration Management for all the applications.

Provided major enhancements for 3 different applications.

Migrated Classic ASP application to ASP.NET application.

Provided support for SQL Server migration along with the third party provider.

Responsible for prioritizing the tickets/tasks and providing effective solutions on time.

Analyzed the existing application’s process and implement the same.

Troubleshooting root cause for the issues.

Effectively communicated the required information with the team, customers and business owners.

Analyzed new enhancements and recognized the dependencies and worked on them independently and worked as a team as well.

Followed scrum methodology for planning the enhancement changes.

Worked independently for an application and interacted with clients directly

Understanding functional requirements of the modules and implementing the same

Developed and maintained runbook and governance working group matrix.

Worked with front end, backend, reporting services, integration services and various other tools

Worked in multiple servers like Production, Reporting, Development and QA environments.

Extensively involved in application discussions and user experience meetings to support the application.

Monitor jobs (SQL Agent and windows) regularly to insure application stability and availability.

Working with Stored Procedure, Views, Triggers, Complex Queries, etc.

Provide KT and support for team members and new joiners.

Team Size

160

Technology

Classic ASP, ASP.NET, VB.NET, C#.NET, HTML, Javascript, XML, JQuery, AJAX

Database

SQL Server 2005, MS Access

Tools

Visual Studio 2005, Visual Source Safe, MKS Integration Services ticketing tool, FileZilla

Client

Landry, Chris; Hesse, James; – US Client

UTMC Adaptors 10/2009 to 11/2009

Sr. Programmer

Responsibilities:

Responsible for four bundle of applications. Provided production support for these applications.

Worked in all the modules of the application.

Responsible for actively response for the incoming requests.

Follow technology standards and processes such as SDLC, architecture, design and coding standards.

Designed and implemented the User Interface using JavaScript, HTML, XHTML, XML and CSS.

Worked in three tire architecture.

Used Application technologies Classic ASP, ASP.NET, VB.NET, C#.NET, SQL Server 2000 and 2005.

Working with Stored Procedure, Views, Triggers, Complex Queries, etc.

Created DDL and DML SQL scripts for creation of database objects.

Worked closely with QA team and fixed QA bugs as well as production issues with a quick turnaround time.

Team Size

5

Technology

Classic ASP, ASP.NET, VB.NET, C#.NET, Reflector, HTML, Javascript, XML, JQuery, AJAX

Database

SQL Server 2000, SQL Server 2005, MS Access

Tools

Visual Studio 2003, Visual Studio 2005, Visual Source Safe

Client

TTServices

TTS Drop Box 10/2007 to 9/2009

Sr. Programmer

Responsibilities:

Responsible for four bundles of applications. Provided Development, enhancement and production support for these applications.

Worked in all the modules of the application.

Responsible for actively response for the incoming requests.

Provide estimation for the new requirements.

Follow technology standards and processes such as SDLC, architecture, design and coding standards.

Designed and implemented the User Interface using JavaScript, HTML, XHTML, XML and CSS.

Worked in three tire architecture.

Used Application technologies Classic ASP, ASP.NET, VB.NET, C#.NET, SQL Server 2000 and 2005.

Working with Stored Procedure, Views, Triggers, Complex Queries, etc.

Developed Functional Requirement Document based on users' requirement.

Created DDL and DML SQL scripts for creation of database objects.

Implemented concepts of normalization while creating tables.

Worked closely with QA team and fixed QA bugs as well as production issues with a quick turnaround time.

Focused on Test Driven Development; thereby creating detailed Unit tests for every single piece of functionality before actually writing the functionality.

VSS was used for project management and version management.

Team Size

5

Technology

Classic ASP, ASP.NET, VB.NET, C#.NET, Reflector, HTML, Javascript, XML, JQuery, AJAX

Database

SQL Server 2000, SQL Server 2005, MS Access

Tools

Visual Studio 2003, Visual Studio 2005, Visual Source Safe

Client

TTServices

FarFromBoring 9/2006 to 10/2007

Sr. Programmer

Responsibilities:

Responsible for developing the web application both front end and back end.

Developed graphical user interface (GUI) using JavaScript, HTML, XHTML, XML and CSS.

Used Application technologies ASP.NET, VB.NET, SQL Server 2005.

Provided estimation for the new requirements.

Created several mock up using HTML, CSS, JavaScript and Adobe Photoshop.

Responsible for application performance.

Implemented google analytics, URL Rewriting, Authorise.NET

Responsible for actively response for the incoming requests.

Developed Functional Requirement Document based on users' requirement.

Created DDL and DML SQL scripts for creation of database objects.

Implemented concepts of normalization while creating tables.

VSS was used for project management and version management.

Used FTP for transferring files to the server.

Communicate with the client and get the requirement for the application.

Created Arrows, Buttons, Icons, banners and messages using Adobe Photoshop.

Defined and Deployed OLAP CUBE in SQL Server Analysis Services.

Team Size

5

Technology

ASP.NET, VB.NET, HTML, Javascript, XML, JQuery, AJAX

Database

SQL Server 2005

Tools

Macromedia Dreamweaver, Visual Studio 2003, VSS, FTP

Client

Paul, US

Worldsize 9/2006 to 10/2007

Sr. Programmer

Responsibilities:

Responsible for developing the web application both front end and back end.

Developed graphical user interface (GUI) using JavaScript, HTML, XHTML, XML and CSS.

Used Application technologies ASP.NET, VB.NET, SQL Server 2005.

Provided estimation for the new requirements.

Created several mock up using HTML, CSS, JavaScript and Adobe Photoshop.

Responsible for application performance.

Implemented google analytics, URL Rewriting, Authorise.NET

Responsible for actively response for the incoming requests.

Developed Functional Requirement Document based on users' requirement.

Created DDL and DML SQL scripts for creation of database objects.

Implemented concepts of normalization while creating tables.

VSS was used for project management and version management.

Used FTP for transferring files to the server.

Communicate with the client and get the requirement for the application.

Created Arrows, Buttons, Icons, banners and messages using Adobe Photoshop.

Team Size

5

Technology

ASP.NET, VB.NET, HTML, Javascript, XML, JQuery, AJAX

Database

SQL Server 2005

Tools

Macromedia Dreamweaver, Visual Studio 2003, VSS, FTP

Client

Paul, US

PORR CMS 9/2005 to 9/2006

Sr. Programmer

Responsibilities:

Understanding functional requirements of the modules and implementing the same.

Responsible for developing the web application both front end and back end.

Developed graphical user interface (GUI) using JavaScript, HTML, XHTML, XML and CSS.

Used Classic ASP as server scripting.

Provided estimation for the new requirements.

Extensively involved in discussions with business in daily client meeting

Coordinating with business team directly to understand the requirements and specifications

Creating cross-browser compatible and standards-compliant CSS based page layouts.

Created several mock up using HTML, CSS, JavaScript and Adobe Photoshop.

Responsible for application performance.

Implemented cloning of websites.

Responsible for actively response for the incoming requests.

Developed Functional Requirement Document based on users' requirement.

Created DDL and DML SQL scripts for creation of database objects.

Implemented concepts of normalization while creating tables.

VSS was used for project management and version management.

Used FTP for transferring files to the server.

Created Arrows, Buttons, Icons, banners and messages using Adobe Photoshop.

Team Size

5

Technology

Classic ASP, ASP.NET, VB.NET, HTML, Javascript, XML, JQuery, AJAX

Database

MS Access, SQL Server 2000, SQL Server 2005

Tools

Macromedia Dreamweaver, Visual Studio 2003, Visual Studio 2005, Visual Source Safe

Client

Janine Handler, Austria

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