Houston, TX ***** 832-***-**** adu7hu@r.postjobfree.com

KESHANDRA WILSON

Recently certified Pharmacy Technician well versed in filling all medication orders. Flawlessly maintains customer profiles, and monitors inventories. Eager to contribute excellent work ethic and talent for quickly and effectively fulfilling customers needs for all pharmacy organizations.

PROFESSIONAL

SUMMARY

SKILLS Preparing bulk

medications

●

Ordering and stocking

medications

●

Point of sale systems

proficiency

●

Proper labeling

procedures

●

● Pharmacy operations

● Drug inventory control

● Verifying orders

● Aseptic techniques

● Problem-solving skills

Supporting pharmacy

operations

●

● Insurance Verification

● Labeling prescriptions

● Resolving customer issues

● Team management

● Drug Storage Procedures

Pharmacy Records

Management

●

Prescription Filling and

Labeling

●

Manual and Automated

Medication Dispensing

●

Pharmaceutical

Preparation

●

Answering and Routing

Calls

●

● FDA Compliance

● Pharmacy Operations

● Patient Profile Setup

Prescription Order

Verification

●

● Pharmaceuticals Mixing

● Bulk Medicine Prepacking

● Dispensing Medications

Prescription Refill

Fulfillment

●

CERTIFIED PHARMACY TECHNICIAN 10/2022 to Current

Alto Pharmacy, Houston, TX

PHARMACY TECHNICIAN/ PHARMACY DELIVERY DRIVER 01/2019 to 01/2020 Texas Specialty Pharmacy LLC

WORK HISTORY

Answered incoming phone calls and addressed questions from customers and healthcare providers.

●

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

●

Completed paperwork, entering prescription and insurance or billing information into patient profiles and filling prescriptions and sorting orders for delivery drivers.

●

● Communicated directly with doctors offices via telephone, fax, and email.

● Utilized GPS to optimize routes and continuously meet estimated delivery times.

● Contacted customers prior to delivery to confirm and coordinate delivery times. Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

●

● Delivered rush merchandise on tight schedules to meet customer targets. PHARMACY HELP DESK 01/2015 to 06/2017

Alorica

● Handled merchandise in accordance with product handling standards. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

●

● Teamed with peers, technicians and pharmacists to prioritize and complete orders.

● Interpreted and processed medication orders under supervision of pharmacist. Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

●

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

●

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

●

● Verified prescriptions and drug labels, documents and packages.

● Assisted clients with billing and payments

● Assisted clients with formulary information or updates

● Assisted pharmacy with prior authorizations

● Teamed with peers, technicians and pharmacists to prioritize and complete orders. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

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Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

●

● Interpreted and processed medication orders under supervision of pharmacist.

● Transmitted claims to insurance companies for payment and reconciled EOBs. Lone Star College System, Spring, TX

Associate of Applied Science, Pharmacy Management, 12/2021 Lone Star College System, Spring, TX

Pharmacy Technician, Pharmacy Technology, 05/2019 Winnfield High School, Winnfield, LA

High School Diploma, 08/2000

EDUCATION

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