Isabella Burgard

Cheney, WA *****

adu7gv@r.postjobfree.com

+1-509-***-****

Focused and efficient Cashier with more than 3 years of experience leading with strong customer service to achieve successful operations and good work environment. Compassionate and organized Caregiver with 2 years of experience in providing expert care to children aged 0- 21 and seniors ages 55+. Experienced in working with special needs children and maintaining their emotional comfort and safety.

Engaging Senior Customer Service Representative with 5 years of experience in fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes.

Authorized to work in the US for any employer

Work Experience

Housekeeping

La Quinta Inns & Suites - Spokane, WA

January 2022 to May 2022

• Worked as housekeeper in LaQuinta

• Disinfected (area or item rooms bathrooms counters equipment)

• In charge of cleaning restrooms, hallways and bedrooms

• Provided friendly service to guests

Direct Support Professional (DSP)

SL Start & Associates - Spokane, WA

October 2019 to July 2020

1. Cleaning

2. Living support

3. Cooking

4. Schedule making

5. Organization

Front Desk Receptionist

Baymont Inn and Suites - Spokane Valley, WA

April 2019 to November 2019

Greeting guests, checking guests in and out, solving problems, working independently, staying on schedule.

Cashier, Sales

The UPS Store - Spokane, WA

July 2018 to April 2019

Answer store phone calls and o er assistance accordingly Handle cash and card operations

Greeted customers at arrival and offered assistance Satisfied customer requests

Ring up customer purchases and arrange for door-to-car assistance Maintain knowledge of current promotions and all store policies Increase sales by 15% through idea and event development Home Health Care Aide

Beneficial In-Home Care - Spokane, WA

January 2018 to June 2018

Encouraged good behavior, discussing fighting/yelling incidents with children and their parents Assist with house chores, nannying, and tutoring for household with 6 children Prepare snacks and keep all areas of the home clean, including kitchen, bathroom, and living room Administer basic medications in accordance with doctor's treatment plan Manage client schedules and accompany client on errands/appointments Complete paperwork and file reports quickly and e efficiently Perform walk-throughs regularly to gauge timeliness and quality of service Preschool Teacher

Parkview Early Learning Center - Spokane, WA

January 2017 to December 2017

Effectively interface with all parents

Plan and implement a strong curriculum for 19 students Comply with all policies and procedures at Parkview Establish clear learning objects and enforce school rules for behavior Evaluate and document student progress

Communicate clearly with administration and parents on student accomplishments/struggles Monitor and record progress for 19 students

CPR/First Aid

Education

High school diploma

On Track Academy - Spokane, WA

May 2014

Skills

• Problem Solving, Quick Learner, People Person, Leadership, Communication, Phone Skills, Data Entry Stocking (5 years)

• Receptionist

• Scheduling

• Filing

• Billing

• Data Entry

• Special Needs

• Home Care

• Toddler Care

• Developmental Disabilities Experience

• Caregiving

• Meal Preparation

• Food Preparation

• Medication Administration

• Senior Care

• Autism Experience

• Childcare

• Nannying

• Hotel experience

Certifications and Licenses

CPR Certification

First Aid Certification

CPR Certification

Contact this candidate