Crew Member Customer Service

GRAYSLAKE, ILLINOIS adu7g4@r.postjobfree.com +1-224-***-****

PROFESSIONAL PROFILE

I am a student pursing bachelors in Healthcare Management from Southern Illinois University. I have more than 3 years of retail work experience and am comfortable with working In teams. I am currently looking for jobs in the healthcare sec- tor, that can help me kick start my professional career. PROFESSIONAL SKILLS

• Attention to detail

• Communication skills

• Customer service skills

• Basic computer skills

• Interpersonal skills

• Cash management abilities

• Sales skills

• Familiarity with business operations

EDUCATION

Southern Illinois

University

B.S Healthcare Management,

2022-24

College of Lake County

Associate in Arts,2021

(3.05 GPA)

Mt. Carmel HighSchool

Ahmedabad, India (Std 1-12)

EXPERIENCE

DUNKIN DONUTS, RETAIL CREW MEMBER THIRD LAKE & LAKE FOREST, IL AUG 2018-DEC 2021

• Handled money and customer purchases, brewing and making coffees precisely to order, expediting coffees to assist coworkers, cleaning each station including the lobby area, and checking that all products were up to standard.

• Able to be quickly trained on how to make coffees and was primarily self-taught on how to do the job well.

• Able to use communication skills frequently, assisting customers in making decisions and greeting every per- son to ensure they felt welcome.

• Able to work in a fast-paced environment, since each order is timed from the minute it is placed.

• Assisted manager with daily tasks and functions.

• Created and assisted with food production and ensure all safe food handling protocols have been followed.

• Ensured customer satisfaction by providing quality service with food orders, transactions, and food prepara- tion.

CERTIFICATIONS

Associate in Arts Certificate - College of Lake County College Leadership & Achievement - The Society of Collegiate Leadership & Achievement SHRIYA AMIN

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