R.N Data Entry
Resume:
Shannon Djerf
Fond du Lac, WI *****
************@*****.***
I am a hard working and dedicated employee. After a long career as a C.N.A., I am looking to expand on my skills and experience.
Work Experience
Client Navigator
Community Medical Services - Fond du Lac, WI
February 2022 to Present
Checking in of clinic's patients, data entry, customer service, scheduling patient appointments with on site physician and primary counselor. Occasional cleaning and stocking of supplies. Behavioral Health Technician
SSM Health - Fond du Lac, WI
October 2020 to March 2021
Provide basic social and learning skills to children with Autism under the supervision of a Behavioral Therapist.
Activities Assistant
Frontida Assisted Living Inc. - Fond du Lac, WI
May 2020 to August 2020
Engaged residents in daily planned activities to include personal cares, meal prep, light housekeeping and daily charting.
Resident Assistant
West Bend, WI
June 2013 to September 2018
Assisted facility residents with activities of daily living to include vitals, meal prep, light housekeeping, daily reports and charting.
Housekeeper
AmericInn of Beaver Dam - Beaver Dam, WI
April 2013 to June 2013
Cleaning of guest rooms, pool and common areas.
C.N.A.
Harbor Haven
July 2012 to November 2012
Assisting facility's resident with activities of daily living to include written and verbal reports to the lead R.N.
• Checked vital signs
• Served meals to residents
• Provided individualized and friendly care for residents
• Worked in a nursing home
Education
Some college in Undergraduate
MATC Mequon - Mequon, WI
August 2003 to December 2004
High school diploma or GED in General, Art, Communications Fond du Lac, WI
August 1987 to June 1990
Skills
• Resident Assistant (10+ years)
• Customer Care
• Customer Service
• Customer Support
• Time Management
• Dementia Care
• Vital Signs
• Meal Preparation
• Memory Care
• Food Preparation
• Laundry
• Patient Care
• Alzheimer's Care
• Medication Administration
• Caregiving
• Senior Care
• Home Care
• Medical Office Experience
• Infection Control Training
• Medical Terminology
• Autism Experience
• Behavioral Therapy
• Behavioral Health
• Applied Behavior Analysis
• Special Education
• Laboratory Experience
• Assisted living
• Assembly (2 years)
• Picking & packing (1 year)
• Pharmacy technician experience
• Crisis Intervention
Certifications and Licenses
CPR
Assessments
Memorization & Recall — Expert
October 2019
Committing product or merchandise information to memory and recalling it at a later time. Full results: Expert
Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Sales: Influence & Negotiation — Proficient
October 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Medical Terminology — Proficient
September 2020
Understanding and using medical terminology
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Home Health Aide Skills — Proficient
September 2020
Providing care to patients in a home setting
Full results: Proficient
Work Style: Reliability — Completed
September 2020
Tendency to be dependable and come to work
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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