CUSTOMER SERVICE

Bill Collecting, Skip Tracing,

Customer Service, Team

building & Leadership,

Accounting, AR & AP, Phone

Etiquette, 10 key, Multi Line

Phones, Windows 2000 to

Current, Data Entry, Word

Perfect 5.1 & 5.2, Billing,

Internet/ Intranet, Call Center,

Management, Scheduling,

Administration and Managment

Clerical

Time Management

Coordination

Critical Thinking

Judgment and Decision Making

Monitoring

Personnel and Human Resources

Negotiation

Instructing

Management of Financial

Resources

Lathrop, Ca

Nov 2015-Present

STOCKTON, Ca

May 2013-May 2015

Lodi, Ca

Feb 2010-Aug 2012

Lodi, Ca

Mar 2009-Feb 2010

Stockton, CA

Julia Santiago

Professional Summary

Seeking a career, Ideally in Management or HR or a Corporation, where superior education, experience and abilities can be fully utilized to make a difference in the Organization.

Skills

Experience

Health Care Revenue Recovery Grp

Lead Collector

Collections for Physician Debt

Check n Go

Branch Manager

Responsible for opening and Closing, Quarterly Auditing, Collections, Bank Deposits, Loan Processing, In and Outbound Calls, Cash Handling, Customer Service

Blue Shield Of California

Customer Service Rep

Responsible with assisting policy holders with existing accts as well as starting new Policies for new Consumers, Trouble Shooting In and Outbouand Calls JL Teamworks

Collector

Collecting Large Medical Debt for most of the Central Valley Hospitals Education

Kaplan College

1930 W Rose St, STOCKTON, CA 95203

*****************@*****.***

Ph: 209-***-****

Nov 1999

Manteca, Ca

May 1994

Medical Assistant : Medical Assistant

Limburge Adult School

High School Diploma: Basic Curriculum

Contact this candidate