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Service Assistant Customer

Location:
Wake Forest, NC
Posted:
February 07, 2023

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Resume:

Kane I.

Remangwow

U.S Army Reservist

Kane Ikeda Remangwow

*** ***** ****** ****

Wake Forest, North Carolina 27587

919-***-****

adu7aq@r.postjobfree.com

Qualification and

Proficiency Profile

Skills and certifications

- CompTIA Security+

- Bilingual (Fluent in Japanese and English)

- Trained on CPN’s (command Post Nodes)

- Trained on STT’s (Satellite Transportable Terminals)

- Current HCLOS (High Capacity Line Of Sight) operator

- Trained on SINGCARS Radio and OE-254 installation

- Trained on JNN (Joint Network Node)

- Phonetic Alphabet Proficiency

- Ability to use computers

- Able to use microsoft office

- Servsafe Certified

Security Clearance

- Active Secret security clearance

Professional Experience US Army Reserves 492nd Signal Company Team Chief

May 2017 - PRESENT, Knightdale, NC

Maintaining HCLOS and the equipment I work with. Provide technical assistance for computer systems such as STT (Satellite Transportable Terminal), JNN (Joint Network Node) and the CPN (Command Post Node). Hands On experience with Call manager set up. Teach MOS courses such as HCLOS and STT class. Inventory every equipment and PMCS the equipment to ensure it performs properly. Enterprise Rent-A-Car

Car Detailer

May 2019 - PRESENT, Raleigh, NC

Maintaining vehicle cleanliness and ensuring the vehicle meets the standard of the company policy. Ensuring that the parking lot is free of any debris . Provide job training to the newcomers of the job. Ensuring that the workplace is kept neat and accordingly.

Nippon Express

Mover

December 2018 - PRESENT, Morrisville, NC

Ensure customer satisfaction by packing and unpacking customer items. Provides Japanese to English and English to Japanese translations between workers and customers. Maintains clean and safe work area in the customers living space. Ensure there is no damage done to the customers house while moving them in or out. United States Army 518th Sustainment Brigade

S6 Rear detachment Network Support ( Active Duty Orders) May 2022 - July 2022, Fort Campbell, Kentucky

Manages, plans, maintains, and coordinates the communication systems and ensures the network and the communication is ready. Maintains equipment operation is up to standard and ensures communication is always ready. Provide support to the S6 and the other units present during training. Manages the equipment that has been lent out to other units. Ensure soldiers in my team get the training on the equipment. Provides network and line-of-sight communication daily. Tier 1 and 2 troubleshooting.

Carillon Assisted Living Inc

Personal Care Assistant

September. 2019 - November 2019, Wake Forest, NC

Ensures the senior citizen residents are cleaned and cared for. Provided residents entertainment and assistance with daily tasks. Ensure the residents are mentally alert by conversing and reading aloud to them. Assisted residences with daily needs such as bathing, and personal grooming to maintain self esteem and general wellness. Documented any residents' health and behaviors. Planned activities to encourage the movement of muscles and strength building of each resident. United Parcel Service (UPS)

Preloader

October 2019 - December 2019, Raleigh, NC

Ensure the packages are loaded onto the proper trucks for delivery. Assisted other employees with loading and sorting. Maintain a proper and clean work area to ensure the safety of myself and other employees. Inspected each parcel and cargo for any leaks or damages that might affect the delivery. Used hand-held scanners to log the packages that are being loaded into the trucks. Removed jams and unblocked the conveyor system to prevent any injury to other employees or damages to any packages.

Domino’s Pizza

Customer Service Assistant

August 2017 - June 2018, Wake Forest, NC

Handles store front customers and ensures customer satisfaction by providing a positive attitude and replacement orders. Assisted employees with making the customers order or with any store front problems. Ensuring the boxes are always restocked and available for use. Ensure customer orders are thoroughly relayed to the kitchen. Manages storefront workspace safety by regularly cleaning the area of any spills or debris. Trained the new employees and answers any question that they have. Provide customer assistance with any large carry out orders by assisting them to their vehicle.

Education Heritage High School

High School Diploma

Graduated June 2018

Awards - Awarded a coin in reserves for being technically proficient, hardwork and dedication during Annual training.

- Attained a servsafe certificate

- Awarded a certificate for the Completion of the United States Army Basic Training

- Awarded a certificate for the completion of the Advanced Individual Training.

- Attained Eagle scout in Boy Scouts of America

- Awarded multi-tool signaleer in the reserve unit.



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