Bus Operator Customer Service
Resume:
MICHAEL A. SLATER
**** ********* ******, ************, ** · 215-***-****
adu7ak@r.postjobfree.com
EXPERIENCE
Bus Operator
SEPTA (Southeastern Pennsylvania Transit Authority) APRIL 2010 – PRESENT
Maintain CDL safety compliance
Greet passengers and provide excellent customer service in timely manner
Collect bus fare
Issues transfers and answer passengers questions in a professional and congenial manner
Maintain busy time schedules
Announce major stops and transfer points
Assist with loading, securing and unloading wheelchairs and passengers
Plan and schedule students transportation routes Concrete Mixer/Driver
DELAWARE VALLEY CONCRETE
MARCH 2007 – APRIL 2010
Maintained CDL safety compliance
Drove a variety of CDL type vehicles to various construction sites
Loaded and secured truck with proper materials
Mixed concrete to the required slump consistency EDUCATION
GEORGE WASHINGTON HIGH SCHOOL, Philadelphia, PA., earned a high school diploma majoring in Business Management.
CERTIFICATIONS
CDL Class A License, Endorsements: Tanker, Air Brake, Passenger, Doubles & Triples COMMENDATIONS
Customer Service Award, 2015: Recognized by SEPTA, out of approximately 10,000 employees for Excellence in Customer Service
Customers’ Commendations: 2018, 2016, 2015, 2012, 2011. Letters of recognition from SEPTA passengers
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