Armand Van As

C U S T O M E R S U P P O R T A G E N T

adu77w@r.postjobfree.com South Africa +277*-***-**** Profile

Energetic Customer Service Representative with 5+ years of working experience. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

Employment History

Gaming Support Representative, MoGi Group, Remote

September 2021 — Present

Responsibilities:

• Responding to customers through email

• Help customers with account issues

• Resolve issues around purchases and refunds

• Assist customers with any technical difficulties they may have

• Answer questions and provide information about the brand

• Completing training modules to ensure best quality support

• Attending weekly team-meetings with manager

Stock Controller/ Sales Representative, P&R Pumps, Bloemfontein, Bloemfontein February 2021 — July 2021

Responsibilities:

• Serves customers by selling products and meeting customer needs

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors

• Overseeing inventory audits and maintaining reports of purchases and pricing

• Overseeing installations

Stock Controller/ Sales Representative, Teengs Bolt & Nut, Bloemfontein February 2018 — January 2021

Responsibilities:

• Serves customers by selling products and meeting customer needs

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors

• Overseeing inventory audits and maintaining reports of purchases and pricing

• Overseeing installations

Waiter & Bartender, Protea Hotel, Bloemfontein

January 2017 — December 2017

Responsibilities:

• Greeting guests and taking drink and food orders

• Staying attentive to the needs of guests in the dining area

• Delivering food from the kitchen to the guests

• Following health code standards with regards to the handling of food

• Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-busing tables, wiping tables, etc. Delivery driver, Supreme Brake & Clutch, Bloemfontein January 2016 — December 2016

Responsibilities:

• Communicating with dispatchers, drivers and other team members to make deliveries

• Meeting delivery deadlines

• Loading and unloading packages

Education

National Senior Certificate, Hendrik Potgieter High School, Reddersburg November 2015

Subjects:

• Afrikaans Home Language

• English Additional Language

• Life Orientation

• Mathematics Literacy

• Agricultural Management Practices

• Computer Application Practices

• Hospitality

Skills

Customer Service

Ability to Work Under Pressure

Adaptability

Communication Skills

Computer Skills

Bilingual

Languages

Afrikaans English

References

References available upon request

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