Store Associate Sales
Resume:
Sales associate with *+
years of retail and
management
experience. Recognized
for the ability to
communicate and
problem solve with
customers that result in
positive feedback by
giving exceptional
service. Proven ability to
increase sales through
upselling techniques as
well as implement
additional processes
that’s drive pro tability.
Also recognized for
demonstrating success
in building and
motivations teams of 5+
to achieve and surpass
objectives in sales,
service, and
performance. Skilled at
loss prevention, record-
keepeing, and team
leadership.
9143 Hibben ave
Indianapolis, IN 46229
********@*****.***
KAYLA SMITH
Work Experience
Gamestop — Game Advisor (Associate)
Gamestop — Assistant Manager
Gamestop — Store Manager
07/2013 to 06/2015, Indianapolis,IN
Increased product appeal and customer service by
interacting with them directly with over 60 customers per day. Returned currency and credit and debit cards with 100% accuracy rate. Completed setup, breakdown, and product preparation for promotional displays and in-store demonstrations. Supported loss prevention goals by maintaining accurate drawer counts and monitor shopper behavior. Assisted customers with locating products and accurately educate on products.
06/2015 to 08/2019, Indianapolis, IN
Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload. Assisted customers with locating and choosing appropriate product for their needs. Maintain loss prevention by completing tasks weekly to assure accurate counts of stores product.
08/2019 to 01/2021, Indianapolis,IN
References
Skills
Gamestop — Senior Games Advisor (Manager on Duty)
Education
Thomas Carr Howe High School — High School Diploma Store Manager
Jim ridenour (317)
899-4501
Store associate
Brandon Quirk (317)
457-6330
Staff Management
Operations
Management
Issue Resolution
Strategic Selling
Marketing Strategy
Employee
Performance
Evaluation
Microsoft Office Suite
Retail Software
Communication
Multitasker
Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload. Assisted customers with locating and choosing appropriate product for their needs. Maintain loss prevention by completing tasks weekly to assure accurate counts of stores product. Organized public events to help grow traffic flow in buisness.
Developed the use of social media as an extra media boost to increase traffic flow and advertise product and
marketing promotions.
01/2022 to Present, Indianapolis,IN
Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload. Assisted customers with locating and choosing appropriate product for their needs. Maintain loss prevention by completing tasks weekly to assure accurate counts of stores product.
08/2006 to 04/2011
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