Service Representative Customer
Resume:
Tyrese Schoburgh
adu773@r.postjobfree.com
I am a US Marine Corps veteran, as well as a seasoned customer service representative with more than 6 years of experience. I am seeking to apply my six years of leadership, communication, and customer service experience effectively. I am able to demonstrate strong communication skills that enable me to meet tight deadlines and work on projects. I exceed expectations in a variety of situations, regardless of whether I am working independently or in a team.
EDUCATION / CERTIFICATION
Bachelors of Science in Human Resources Jan 2020 - Present
University of Maryland Global Campus
Applied Suicide Intervention Skills Training (ASIST) July 2022
LivingWorks
EXPERIENCE
Human Resource Assistant Internship Aug 2023 – Feb 2023
-Help in organizing company events and corporate activities.
-Provide administrative support to HR business partners and managers.
-Drafted and edited documents that are then submitted to clients, outside counsel, and/or e-filed.
-Learn about the company’s HR policies, employee benefits, and other HR-related things to be able to respond to any internal staff inquiries.
Cashier Sep 2022 – Jan 2023
-Resolve customer complaints, guide them, and provide relevant information
-Contributes to team effort by accomplishing related results as needed.
-Balances cash drawer by counting cash at beginning and end of work shift.
-Provides a positive customer experience with fair, friendly, and courteous service.
Meteorological Analyst Forecaster Feb 2018 – Feb 2023
United States Marine Corps
-Forecasting weather phenomenon across the North and South Pacific regions.
-Communicating and collaborating with outside companies and organizations to create a relationship between both brands.
-Conducting research to ensure that we are providing our client with the best service and up-to-date information.
Customer Service Representative March 2017 – Feb 2018
-Provided superior customer service by resolving service problems.
-Attracted customers by answering service questions and suggesting service information.
-Oversaw financial aspects required during my shift.
PROFESSIONAL/TECHNICAL SKILLS
-Proficient Computer Skills
-Administrative Skills
-Active Department of Defense Secret Clearance
-Ability to work within a collaborated team or independent environment
-Proficient in Microsoft Office products
-Interpreting and Analyzing data
-Oral/written customer service abilities
COMMUNITY OUTREACH/ACTIVITIES
Single Marine Program Feb 2019 – Jan 2023
-Networking with peers and leaders to provide guidance and assistance to navigate service members through the military.
-Contacting necessary individuals to collaborate teamwork for outreach activities.
Planning and executing environmental diversity.
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