Remote pharmacy technician

Jeniffer Valenzuela

Ozark, MO ***** 209-***-**** ***************@*****.***

Professional Summary

Certified Pharmacy Technician 14 years of experience completing all assigned tasks accurately and efficiently, maintaining a high level of efficiency and performance, and striving for perfection with all roles and positions.

Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Skills

Computer Skills

Leadership Skills

Critical thinking and problem solving

Fast Learner

Ability to Work in Teams

Customer Service

Ability to Multitask

Medication Preparation

Communication Skills

Fast Typing Skills

Customer Communication

DOT Compliance

Customer Inquiries

Workflow Processes

Status Updates

Creative Solutions

Work History

Manager/Dispatcher, 04/2022 - 02/2023

Sweet Trucking LLC – Ozark, MO

Maintained professional, organized, and safe environment for employees and patrons

Dispatching and booking Freight and Auto Loads, Invoicing, Managing Employees, scheduling routes, IFTA reports, Managing operations, paying invoices

Pharmacy Technician, 03/2020 - 09/2022

Raley's Pharmacy

Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality

Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy

Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations

Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information

Verifying the accuracy of patient information

Counting prescription medication, filling prescriptions, and typing and attaching medication labels

Performing inventory audits and purchasing supplies and medication

Process patient insurance/Medi-cal Tars

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items

Set up and modified patient profiles to include current medications and insurance details

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists

Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments

Managed opening and closing duties for pharmacy

Resolved third-party billing, computer system and customer service issues

02/2021 - 02/2022

IHSS Caregiver at State of California

Helping patient take prescribed medication

Assisting with ambulation and mobility around the house or outside (doctor's appointments, walks etc.) Assisting with personal care and hygiene, cooking and cleaning.

Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery

Self-motivated, with a strong sense of personal responsibility

Pharmacy Technician, 09/2020 - 02/2021

Safeway Pharmacy

Verified prescriptions prior to fulfilling orders

Reviewed prescriptions and maintained accurate patient records

Worked to promote a smooth running Pharmacy department

Remained up-to-date about new medications and field advancements

Worked with excellent attention

To detail and precision

Remained flexible, adaptable, and punctual

Remained focused when fulfilling prescriptions to ensure accuracy.

Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items

Set up and modified patient profiles to include current medications and insurance details

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales

Managed opening and closing duties for pharmacy

Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments

Personal/Office Assistant, 08/2019 - 11/2019

Terry's Green Power Construction

Construction

Running errands, office organization, filing, business related online research, gathering information and meetings with customers, uploading documents into business software, data entry, and other misc tasks.

Office Manager, 04/2018 - 07/2019

Parish Rentals

Managed 55 rental properties, and a rental office

I am a fast learner, Experience with invoicing, billing, generating contracts and agreements

Managing four staff members including office personnel and Maintenance workers and Hiring subcontractors

Budgeting monthly income, generating profit and loss reports, and general office duties

I have excellent interpersonal skills and the ability to communicate effectively with others.

Pharmacy Technician, 10/2010 - 04/2017

Wal-Mart Pharmacy

Helps providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist

Maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs

Maintained a safe and clean pharmacy by complying with procedures, rules, and regulations

Maintained records by recording and filing physicians' orders and prescriptions

Generates revenues by calculating, recording, and issuing charges

Ensures medication availability by delivering medications to patients and departments

Prepares reports by collecting and summarizing information

Contributes to team effort by accomplishing related results as needed

Supply Management, Organization, Integrity, Reporting Skills, Attention to Detail, Dependability, Quality Focus,

Analyzing Information and Informing Others

Education

Vocational Degree: Pharmacy Technician, 09/2008

Boston Reed College - Merced, CA

Completed Pharmacy Program, Top of my class.

2002

Merced College - Merced, CA

Studied General ED, Nursing program

High School Diploma: 2001

Golden Valley High School - Merced, CA

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