Forklift Driver Call Center

S. Kyle Brown

Logistics Manager

850-***-**** ***********@*******.***

Skilled and experienced logistician who has led numerous of teams through complex logistical problems. Former command staffer responsible for reviewing contracts and support agreements while maintaining high standards of compliance.

Excellent communication, problem solving, and conflict resolution skills. A natural leader and management style that promotes a cohesive work environment. An active and pragmatic approach that encourages technical and professional growth of subordinates.

Skills & Expertise

• Ability to manage interpersonal relationships and encourage optimal productivity for project management.

• Reliable and responsible leadership management, utilizing initiative, drive, and commitment in high stress environments.

• Strong ability to search out solutions that work for team,

• Constantly seeks improvement for team and company.

• Provides accurate and reliable data to management and senior leadership.

• Ability to make accurate decision quickly in high stress environments.

Professional Experience

Eastern Shipbuilding Panama City, FL

Sr ILS Project Analyst November-Present

Responsible for the review, processing and accuracy of Commercial Equipment Manuals, Drawings and Technical Manuals.

Addresses compliance concerns with customers to ensure accuracy of information for contract deliverables.

Reviews and audits customer invoices for contract deliverables for U.S. Government projects, approves as required.

Verify pricing in various government systems for accuracy and elimination of fraud.

Review technical engineering drawings identifying and supplying technical logistics data to customers internal and external.

Coordinating with sub-contractors to insure timely completion of contract deliverables and prompt payment of milestones.

Train and advise junior personnel in their quest for career advancement. Interact with the U.S. Coast Guard on a weekly basis to address any deliverable item questions.

CBRE/Booz Allen Hamilton Panama City, FL

Warehouse Manager August 2020 – Present

Draft policy and procedures for logistics to create continuity.

Receive and process shipment to and from customers.

Track shipments and supplies for shipping and receiving operations.

Completed AS/ISO standards internal and external Audit with zero findings and writeups.

Huntington Ingalls Newport News, VA

Logistics Analyst III February 2020 – August 2020

Provision purchases for catalog into the Federal Logistics System (Fed Log).

Analyze data and logistics sources for government compliance to Federal Acquisition Guidelines.

Maintain industry and protected data with maritime industry.

20TH CES SHAW AFB, SC

Government Purchaser/Logistics analysist, May 2016 – January 2019

Purchase supplies and equipment using the Government Purchase Card Program.

Formulated budget and prioritized purchases to critical mission and projects.

Solicit bids for government contracts up to $25K for small construction projects.

Analyze spending for projected budget concerns.

ALL INTEGRATED TOOL/ALL FASTENERS Oshkosh, WI

Branch Manager, August 2015 – January 2016

Managed vendor managed inventory for clients.

Maintained day-to-day operations and scheduling for warehouse personnel.

Attended meetings with clients to address potential concerns.

Operated location under budget.

Maintained customer relations with outstanding service to customer’s needs.

O’DAY EQUIPMENT Minot, ND

Construction Forman, August 2014 – June 2015

Schedule project and ensure proper workforce available for each site.

Project management ensuring construction was progressing to task.

Enforced safety standards for all employees.

Provided brief to customer and leadership on project progress.

HILLSBOROUGH CO, SCHOOL DISTRICT Tampa, FL

Testing Administrator, August 2013 – June 2014

Schedule test to 2,200 students, ensuring materials were secure to prevent fraud.

Source and purchase supplies needed for testing.

Establish testing dates and scheduling.

TOYOTA OF TAMPA BAY Tampa, FL

Sales, February 2013 – May 2013

Sold 55 units in three months.

Maintained 100% customer satisfaction through surveys.

UNITED STATES AIR FORCE

Logistics, March 1993 - April 2013

Joint Special Operations Command (JSOC) Team leader in QRF (Quick Reaction Force) responsible for multiple combat missions in Southeast Asia.

Mission planning, coordinating, and staging teams and equipment with short notice requirements.

Understanding cultural awareness in various countries.

Source equipment needed for command and budget.

Worked with several Defense contractors to ensure product requirements matched capabilities.

General warehousing, receiving, shipping, accountability, inventory, and forklift driver.

Preformed stock control and inventory forecasting for 13 bases.

Schedule transportation for team members to and from duty locations.

Managed USAF Equipment Management operations for HQ AMC.

Oversaw Allowance Standard authorizations and forecasting requirements.

Managed call center environment for USAF, Handled High Priority request from customers worldwide.

Managed Shipping, Receiving, Returns, in bound freight.

Managed asset movement for CAOC/A4 for forward deployed sites.

Global sourcing, tracking, asset management, and delivery of high priority assets.

Spearheaded and established policy for logisticians; made policy changes to storage policies that reduce waste and dead space by 40%.

Managed highly classified storage facility; 100% accountability and secured.

Facilitated policy and directives in Command A4, CAOC/A4 (Combined Air Operations Center/Air Staff Directorate) in and JCSE/J4 (Joint Communications Support Element/Joint Command Directorate) directorates. Executed policy and oversight of logistics operations.

Managed deployment processing cell in Joint Command Staff; identified potential downfalls for outdated procedures, reworked policy to maximize effectiveness.

AMC/A4 (Air Mobility Command Air Staff Logistics Directorate) in charge of identifying potential problems within the command logistics community and provided solutions that helped the command track assets to forward customers.

Education

M.A. Procurement and Acquisition Management, Webster University, Missouri Oct 2019

B.S., Workforce Education and Development, SIU Carbondale, Illinois Aug 2004

A.S., Logistics Management, Air University, Maxwell-Gunter Air Force Base, Alabama Jan 2002

Additional Training

Ivalua Accounting and logistics software

ADEPT

RedBeam

SAGE Logistics and Project Management software

Tririga Inventory Management Solutions Software

Professional Military Leadership Courses

AAFEMS Equipment Management System

SBSS/ILSS System knowledge

FedLog

MASS

USAF Block III training

References Available on Request

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