Assistant Manager Time

PROFESSIONAL SUMMARY

Marketing-savvy Assistant Manager offering 14-year background in

Retail Sales. Engaging and upbeat personality with ability to recruit, train and coach new employees to successfully promote company brand and growth objectives.

Proactive Retail manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. WORK HISTORY

Gap Outlet - Part Time Assistant Manager

Foley, AL

03/2006 - Current

Old Navy - Key Holder Leader

Foley, AL

07/2017 - 05/2018

SKILLS

EDUCATION

Foley High School

Foley, AL

05/1998

High School Diploma :

Auburn University

Auburn, AL

Hotel And Restaurant Management

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

•

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

•

Applied customer feedback to develop process improvements and support long-term business needs.

•

• Assessed workloads to meet seasonal fluctuation needs. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

•

Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

•

Advanced to keyholder and assistant manager-in-charge in manager's absence.

•

Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.

•

Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.

•

Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.L

•

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

•

Marked-down clearance items and relocated merchandise to proper store areas.

•

• Issue resolution

• Employee performance evaluations

• Staff management

• Staff supervision

• Training

• Project management

• Sales growth

KH / KARLA

HANSEN

E: **********@*****.*** 251-***-**** A: Foley, AL 36535 In addition to retail work, I also have 15 years+ of restaurant experience. I worked for ruby Tuesdays

from the year 2000 to the year 2010. I began as a server and worked my way up to assistant manager within a couple of years. I also was a new store team member and traveled the Southeast for the company, training new employees at new store opens.

I also worked for a few other restaurants in our area and in Auburn, Alabama while at college.

I am hoping to get back into the restaurant business as this was my 1st passion when I began working.

Target - Team Leader Manager

Gulf Shores, AL

09/2008 - 07/2009

Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

•

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

•

Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.

•

Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

•

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

•

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

•

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

•

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

•

Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.

•

Developed and implemented plans to maximize sales and meet or exceed goals and objectives.

•

Rotated merchandise and displays to feature new products and promotions.

•

Managed overstocking, restocking and inventory control procedures during any shift.

•

Contact this candidate