Project Manager Inventory Control
Resume:
CONTACT
*******@*****.***
East Lansing, MI
EDUCATION
Master of Science
Fisheries & Wildlife
Tarbiat Modares University
Sep 1998 - Jun 2002
Bachelor of Science
Natural Resources
Gorgan Natural Resources
University
Sep 1994 - Jul 1998
SKILLS
Strategic planning and
execution
Inventory
Staff and client management
Client account management
and planning
Budgeting and forecasting
Work-flow planning
Procedure development
QUALITIES
Leadership, with excellent motivational skills. Team management with budget management experience and conflict resolution. Analytical, and collaborative, with expertise in performance management, implementation processes, and change management. Highly skilled at coordinating with stakeholders and cross-functional teams, utilizing data to drive continuous improvement and identifying-mitigating risks to project success.
WORK EXPERIENCE
Director of Operations - Branch & Digital Mkt
Walmart.com
Mar 2018 - current
Supervised day-to-day operation, human resources, and sales, with an average $40M annual sale on-site and $3M online sale. Coached 150 sales associates in product specifications, sales incentives, and selling techniques, increasing customer satisfaction ratings from 93% to 98% over 4 years. Defined, implement, and revised operational policies and guidelines, leading to a 3% increase in annual sales. Supervised contractor work processes and adherence to project schedules.
Evaluated performance, adjusted strategies, and maintained agile, sustainable operations to achieve 95% customer order accuracy.
Set team and individual Key Product Information (KPIs) and provided regular, actionable feedback.
Led the development of a 12-member sales team by promoting results-driven processes bringing customer waiting time to under 5 minutes.
Developed and initiated projects involving government contracts, managed costs, and expenses, and monitored the performance of $4M projects with a 4% margin in 4 months. Director of Operations - Branch & Digital Mkt
MASOUD JAVADI
SOFTWARE
MS Office Programs
Spreadsheets (pivot tables,
comparative analyses, link to
database)
Mycustomer- Customer
Relationship Management
Modflex- Inventory Management
PlanIT- Project Management
Metric- Budgeting & Expense
Tracker
Managed overstocking, restocking, and inventory control procedures resulting in a 10% reduction of yearly inventory earning #1 ranking in the market region for processing. Manager - Project & Operation
Walmart.com
Jun 2006 - Mar 2018
Supervised Scrum framework - sprint planning, daily scrums, sprint reviews, and retrospectives.
Led sprint reviews and planning meetings to promote full team engagement, which led to a 10% increase in orders. Evaluated employee and customer interactions to assess the quality of service increasing 5-star feedback by 40%. Planned, designed, and scheduled different phases of projects. Project Manager
Sabz Forestry and Timber Products, Gilan, Iran
Feb 2002 - Feb 2006
Developed and initiated projects involving Government contracts, managed costs, and expenses, and monitored the performance of a $3M Company.
Managed communication between internal personnel,
contractors, and vendors for project cohesion to assure timely delivery, saving 10% from overhead expenses.
Met project deadlines without sacrificing build quality or workplace safety.
Updated operational methods and oversaw accounting procedures for improved efficiency, increasing gross profits by 20%.
Managed projects from procurement to commission of 50 employees with a 6% turnover.
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