Service Representative Support
Resume:
Karizma Chandler
Dallas, TX *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
PFSweb - Dallas, TX
October 2019 to December 2022
I provide luxury customer service to all customers, answer all inbound calls, replaced orders, placed orders, cancel orders, send out return shipping labels and accommodated customers upon their needs.. Technical Support Representative
Telvista - Dallas, TX
January 2019 to September 2019
Answer all incoming calls, assist customers with their account, WiFi services, Tv services and also Phone services.
Office Assistant
Panini America - Irving, TX
January 2018 to March 2018
Handle all product, prepare for autographs and shipment. Temporary Assignment (Ended 3/16/2018)
Customer Service Representative (CSR)
Teleperformance - Dallas, TX
September 2016 to November 2017
Inbound Calls
Prescription Drugs
Patient Insurance Details
Packer
Amazon - Coppell, TX
November 2015 to January 2016
Pack all items in correct packaging.
Cashier/Box Office
Cinemark 14 - Lancaster, TX
November 2013 to September 2014
Greet all customers with a welcoming smile, up-sale all movie tickets. Education
Associate in Business Management
El Centro College - Dallas, TX
2016 to 2020
Skills
• Customer Service, great Verbal Communication, excellent Multitasking Skills. (4 years)
• Call Center (6 years)
• Customer Service (9 years)
• CSR
• Troubleshooting (1 year)
• Technical Support
• IT Support
• Computer Networking (4 years)
Assessments
Customer Focus & Orientation — Proficient
August 2020
Responding to customer situations with sensitivity Full results: Proficient
Call Center Customer Service — Highly Proficient
October 2020
Applying customer service skills in a call center setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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