DARLENE Y

F O C H T

937-***-****

adu6rs@r.postjobfree.com

**** ****** *****,

Dayton, OH 45424 United States

PROFESSIONAL SUMMARY

Dependable warehouse industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Talented operations management professional with extensive experience in business ownership and success in fulfilling role of chief operating officer. Skilled in creating business plan covering risk mitigation, business development, and competitor assessments. History of successfully launching new businesses and overcoming problems and obstacles to generate revenue and expand operations. Apply technology to launch business development strategies. Accomplished business executive experienced in leading companies and expanding growth into the future. Impeccable record of achieving long-term growth and profitability. Develop and implement strategic and operational plans to achieve objectives. Successful professional bringing 34 years of broad-based business experience in strategic planning and overall operations. Experience in mergers and acquisitions.

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. SKILLS

Operations management Sales oversight

Financial planning Staff hiring

Training and development Business marketing

Financial management Budgeting and cost control

Strategic planning Financial leadership

Client relationship building Develop business structures Account management Business Development

Revenue growth Improve policies

Policies and Procedures Sales and marketing

Client engagement Oversee operations

Investor relations Human resources

DF

EXPERIENCE

Business Owner/Operator, Little Darlings, Apr 1998 Current, Huber heights, Ohio United States

* Professional Dog Groomer *

Built successful business from ground up using business acumen and industry-specific knowledge. Identified areas for expansion by analyzing market, consumer trends, and competition. Met with prospective clients to present company offerings, discuss products, and showcase service solutions.

Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.

Business Owner/Operator, D & T Amusements, Feb 2008 Dec 2021, Huber Heights, Ohio United States

Built successful business from ground up using business acumen and industry-specific knowledge. Identified areas for expansion by analyzing market, consumer trends, and competition. Met with prospective clients to present company offerings, discuss products, and showcase service solutions.

Expanded market reach through social media branding and email marketing. Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.

Restructured organization and implemented business plan to penetrate new markets. Represented the company to the media and trade organizations to support business operations. Catapulted business forward with fresh and innovative strategies focused on appealing to [Type] customers.

Reviewed operational records and forecasted trends to successfully manage both income and expenses.

Reduced costs by improving efficiency across the board and renegotiating key contracts with more favorable pricing structures.

Business Owner/Operator, Safari Hideaway, Jan 2012 Nov 2017, Kettering, Business Owner/Operator Ohio

Built successful business from ground up using business acumen and industry-specific knowledge. Met with prospective clients to present company offerings, discuss products, and showcase service solutions.

Catapulted business forward with fresh and innovative strategies focused on appealing to customers.

Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.

Reviewed operational records and forecasted trends to successfully manage both income and expenses.

Created company positioning and re-branding strategies for new product launches and increased Jun 1978

business opportunities.

Reduced costs by improving efficiency across the board and renegotiating key contracts with more favorable pricing structures.

Business Owner/Operator, Roses By Darlene, May 1987 Jul 2012, Huber Heights, Ohio United States

Built successful business from ground up using business acumen and industry-specific knowledge. Identified areas for expansion by analyzing market, consumer trends, and competition. Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.

Business Owner/Operator, Exotic Tan and Treasures, Feb 1995 Jan 1998, Huber heights, Ohio United States

Built successful business from ground up using business acumen and industry-specific knowledge. Increased revenue and reduced risk by enforcing company policies and improving operations. Identified areas for expansion by analyzing market, consumer trends, and competition. Met with prospective clients to present company offerings, discuss products, and showcase service solutions.

Stayed on top of changes in legislation and the competitive landscape to keep the business agile and responsive to changing industry demands.

Reviewed operational records and forecasted trends to successfully manage both income and expenses.

Warehouse Supervisor, Job Corp, Jun 1985 Nov 1987, Port Deposit, Maryland United States Warehouse Instructor

Taught and trained for all aspects of warehousing

Warehouse Worker, Government Employee, Nov 1982 Jan 1985, Bremerhaven Germany Forklift Operator / Picker

EDUCATION

High School Diploma

Wayne High School Huber Heigths, Ohio, United States 1985 Achieved Real Estate License in Maryland

1988 Achieved Insurance License in Ohio

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