Sec School Customer Service

CAREER OBJECTIVE

To work within a dynamic and rewarding

environment that would provide me an

opportunity to utilize my acquired skills

&apply my experience, academic

knowledge that would lead to

self-actualization and professional

growth

SKILLS

• Exemplary written and oral

communication skills

• Willingness and ability to shoulder

any relevant job responsibility

• Commitment towards prompt and

courteous customer service and

utmost customer satisfaction

• Fast learner, Goal Oriented

• Team leader

• Ability to complete whatever tasks

given with minimum supervision

• Flexible, adaptable to changing

environment, extrovert & dynamic.

• Strong client ling skills.

HARI RAI

+974- 77285009

*.********@*****.***

PROFESSIONAL EXPERIENCE

Converse Showroom LLC, Nepal

Area Visual Merchandiser

15th March 2014 to 11th Feb 2022

• Execute merchandising strategies using visual displays throughout the store, Contribute to the store visual appeal to bring in customers.

• Aided on increase of cost sales by 20% by creating all aspects of in-store designs, Dress mannequins in latest trends.

• Analysed flow of traffic in store to ensure 80% more visibility of Display.

• Design visual elements that contribute to 50% sales growth.

• Work with marketing team to integrate with campaigns.

• Trained sales staff in product features and display tips. Mothercare LLC, Alshaya Group

Visual Merchandiser

11th March 2010 to 11th Oct 2013

• Plan for create & implement fun, exciting visual displays in store windows and display area throughout store

• Responsible for implementing and maintaining image standards and expectations as directed by brand, Ensure that standards and expectations are achieved at all store locations at all times.

• Work closely with and execute the design decisions of senior management with a sense of urgency. .

• Analyse product movement & make suggestions to

increase sales.

IT SKILLS

• Well versed with MS Office

• Proficiency with the internet.

• Well versed with computer

fundamentals.

ACADEMIC QUALIFICATION

Bachelor of Business Studies

BBS –( 2003-2006 )

Global College of Management, Nepal

Higher secondary school (P.C.L)

(+2) - 2003

Himalaya boarding Sec School,

Nepal

PERSONAL INFORMATION

• D.O.B – January 23, 1985

• Mobile No. – 974- 77285009

• Passport No- 07245571

• Passport issue date- 15- Apr- 2014

• Passport Expiry date-14- Apr- 2024

• Place off issue- Ilam, Nepal.

• Marital status- Married.

• Participate in project management meeting and

promotion & special events meetings as required.

• Oversee inventory and condition of all visual

merchandising tools, equipment and materials (signs, fixtures sample stations, shelving display items, etc ) in store & at factory.

• Maintain inventory accuracy by working with retail store staff on accounting for display products

• Research and source new, innovative concepts, ideas & solutions for visual merchandising make a detailed presentation and implement once approved

Baby shop LLC - Landmark Group

Customer Sale Associate

27th Dec 2006 to 26th Dec 2009

• Delivering excellent customer experience at all the time

• Assist the Customer needs as and when required in selecting our products

• Make the shopping experience at the shop a pleasant, ultimate & luxury to customer at all the time

• Working through daily action plan list as requested by store team leads

• Responsible for price marking of merchandise for sale through explaining the importance & benefits

• Stock replenishment, maintaining daily sales floor and department standards

• Perform cashier duties at the point of sale efficiency and accurately

• Undertaking any reasonable request as required by the store management team

• Adhering to security procedures at the point of sale as and when necessary

• Maintaining a professional image at all times

I do hereby declare that all the statements furnished above are true, complete and correct to the best of my knowledge and belief.

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