Data Entry Service Representative
Resume:
Natasha Smith
Humble, TX 77396
************@*****.***
SKILLS
Excellent analytical and problem-solving abilities Exceptional organizational and time management skills Solid Knowledge of computer applications for the business office environment Microsoft Office Certified(Word, Outlook, Excel)
Huge experience on clerical support, accounting and bookkeeping Ability to manage a multi-line phone system
EXPERIENCE
Teleperformance, Remote - Customer Service
May 2022 - July 2022
Daily answered a high rate of calls and emails to assist customer requests regarding their rewards cards, store discounts and store complaints and compliments. Alaska Federal CU, Anchorage,AK - Sr. Consumer Telephone Loan Specialist
June 1997 - January 2014
Supervised specialist with data entry of loan application and book values. Oversaw loan specialist to ensure customer satisfaction goals were consistently met. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging environment. Analyzed call volume and acreage call time to monitor Customer Service Representative performance. Complied and input data entry for reports for management Giant Don’s Carpet, Anchorage,AK - Office Assistant
January 1995 - June 1997
Followed complex recordkeeping and data entry procedures. Received packages and supplies. Routed to the correct destination. Responsible inputting data entry, billings, collections and general administration duties.
EDUCATION
S.A.V.E., Anchorage - High School Diploma
March 1989
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