Service Representative Customer
Resume:
kathryn James
Pass Christian, MS *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Vault Teller
Regions Bank - Gulfport, MS
May 2016 to January 2023
Operate teller window, vault teller, customer service face to face and via telephones. Balance teller window and vault, assist customers with acct queries etc. Customer Service Representative
Cadence Bank, N.A - Columbus, MS
2009 to 2015
Head teller, operate teller window, incharge of 5 other tellers.customer service erc. Customer Service Representative
Nationwide Building Society
November 2000 to January 2005
Responsibilities
Customer service, head teller, receptionist, opening acts and balancing ATM Education
High school or equivalent
mountbatten school England
Skills
• customer service (10+ years)
• CSR (10+ years)
• Customer Care (10+ years)
• Customer Support (10+ years)
• Cash Handling (10+ years)
• Computer Skills (10+ years)
• Phone Etiquette (10+ years)
• 10 key calculator
• Balance sheet reconciliation
• Bank Reconciliation
• Communication skills
• Time management
• Debits & credits
• Financial services
• Customer relationship management
• Sales
• Banking
• Basic maths
• Fraud
• Cash management
• Cashiering
• 10 key typing
Assessments
Customer focus & orientation — Highly Proficient
August 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Reliability — Highly Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Workplace safety — Proficient
October 2022
Using safe practices at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
excellent customer service and selling skills. computer skills (10+ years)
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