Service Representative Customer
Resume:
Jeff Moen
Brainerd, MN 56401
********@*****.***
Skills
Customer Service, education/teaching, friendly, outgoing, computer/office/clerical, truck driving
Experience-Commercial Driving
September 2013 - PRESENT
FedEx Ground, Stockman Transfer, Viking Coca-Cola, Fletcher Trucking, Knife River
●Team truck driver for FedEx Ground, Doubles/Triples
●Garbage Transfer-Stockman, Live bottom
●Route delivery-Coke, Dry Van
●Wood chips-Fletcher, Live bottom
●Road construction-Knife River, Belly Dump
Experience-Other
March 2004 - January 2013
Oakridge Homes, Brainerd, MN - QDDP/Administrator, Crisis Coordinator, Non-Violent Crisis Prevention Instructor, On-Call MH Practitioner
●Supervise staff providing services to persons with developmental disabilities and persons with mental health issues.
●Schedule staffing and Coordinate crisis services provided to persons with mental health crisis who reside within Region V+ counties (6 counties).
●Provide instruction to staff on an annual basis; training related to non-violent de escalation of person dealing with mental health crisis. Also act as on-call mental health practitioner.
May 2001 - March 2004
BISYS Retirement Services, Brainerd, MN - Client Service Representative
●Provide day to day exceptional customer service to employers and financial providers who are administering retirement plans to their employees
●Make proactive calls and receive in-bound calls, assisting with questions
●Assist to coordinate meetings with ERISA legal services and plan document services for customers with questions/issues related to the retirement plans.
October 1995 - May 2001
New Ulm, Comfrey and Brainerd, MN - Special Education Teacher
●Teach students with Specific Learning Disabilities and Emotional Behavior Disorders (k-12)
Education
SW State University, Marshall, MN - Master’s Degree, Educational Leadership (2001)
Moorhead State University, Moorhead State, MN - Bachelor’s Degree, Education (1995)
Contact this candidate