Security Officer Data Entry
Resume:
Education:
IntelliTec College- Computer Network Systems Technician Administration: CompTIA - ITF+, A+, Network +, Security +, Server+
University of New Mexico / Central New Mexico - 69 credits Criminology
Los Lunas High School- Graduated 2006 High School Diploma
United States Army- Active: 01/15/2009 - 05/05/2012 Reserve: 05/05/2012-12/06/2016
Rank: E-4 Specialist
Clearance: Department of Defense (Secret) Foreign Service: OEF: ISAF Afghanistan RC-South, RC- East (2010-2011)
•FBCB2 Operator - Gained knowledge of the hardware & associated software of the integrated GPS communications system FBCB2 which enables real time battlefield communications, command & control and information gathering.
•Primary SINCGARS Operator - Configured and managed platoons High Frequency radio & VHF-FM secure Frequency Hopping communications systems / equipment.
•Primary L1 HIIDE Operator - Supported the Company Intelligence Support Team (COIST) by gathering biometric data on military aged men including: Retina Scans, Fingerprinting, Photograph Scan & created a database that was shared with intelligence agencies. Gathered meaningful intelligence from locals and shared with command.
•Level II Combatives
•Squad Designated Marksman
•Niktec Certified Ground Penetrating Radar
•Medical Simulation Training Center Certified
TJX Inc. Marshalls
Loss Prevention Detective - 8/25/2022 - Present
Based out of Marshalls store #1001 in the Cottonwood Plaza on the Westside of Albuquerque. I executed the daily tasks required for store loss prevention and safety programs, Maintained strong partnership with store management, Conducted apprehensions within established policies and guidelines, Communicated with store associates on damage and shrink initiatives, Identified and resolved internal and external theft, Adhered to established shoplifter guidelines and policies, Provided prompt, courteous and knowledgable service to internal and external customers, Promoted a culture of honesty and integrity and maintained confidentiality, Observed and apprehended and or deterred any acts of dishonesty from outside sources, Participated in investigations and surveillance as assigned, Ensured apprehensions are consistent with store theft policy, Maintained appropriate evidence, Promoted safety awareness, Preformed other duties as assigned.
IntelliTec College-
Computer Lab Assistant - 08/18/2021 - 07/01/2022
I assisted the CNST (Computer Network System Technician) engineers as a work study student enrolled in the CNST Associates Administration Degree program. I am tasked to provide customer service and troubleshooting skills while working independently and as a team to help resolve any issues the students may have. I am visible and available to students / staff requiring technical assistance. I research solutions to questions I am unfamiliar with as well as configuring & deploying computer systems for use in computer labs for IntelliTec College students as well as providing maintenance of the AnyDesk virtual lab environment & the CompTIA lab environments in addition to helping student navigate and resolve issues, provide basic help-desk functions and initiate tickets when required and when escalation is required.
Skills:
Udemy Urban Surveillance Certificate
Networking Experience
Hyper V Virtual Lab Environment
AnyDesk Remote Access
Windows: XP, 7, 10, 11 - Excel, Excel, Word, PowerPoint
Linux : Kali, Parrot OS, Ubuntu
Shoe MGK LLC
Sales Representative- 9/1/2020 - 07/16/2021
Managed a Kiosk with an Independent distributor of Shoe MGK in Santa Fe, NM and currently have contributed in aggressive high yield profits, all while providing the best customer service on the market. Social Currency creates potential clients as established clientele desire to network and are given a phenomenal experience by providing a sincere professional but unique and personal experience that can only be achieved by human interaction which requires a high need for interpersonal communication, behavioral intelligence to keep them returning for more.
Bernalillo County
Corrections Technician- 5/1/2020 - 9/1/2020
Duties:
Metropolitan Detention Center
Performed duties involved with the intake and release of inmates into the MDC system; maintained security of records digital & personal property. Performed administrative duties such as answering telephones, typing memoranda, data entry, cash handling, and filing as needed. Certified to use sensitive computer software systems: (EJustice, IRIS Scan, Offender Watch Database) to process and input and update inmate information into MDC database and input open charges, Misdemeanor and Felony warrants, from Metropolitan & District New Mexico Courts. Processed inmate property & inventoried, secured & stored property. Managed a matrix system that would automate personal property from database upon release.
City of Albuquerque:
Security Officer- 03/26/17 - 06/18/2018
Duties:
Acted on behalf of The Department of Municipal Development (DMD) as a uniformed security officer and provided services to City of Albuquerque facilities: City Hall, Plaza Del Sol, Albuquerque Bio Parks & Botanical gardens, River of Lights, Pino Yards, Balloon Museum etc. Investigated crimes and made sound recommendations with team & supervisors, trained in verbal judo de-escalation methods, dispatched police when necessary, enforced city codes, ordinances and regulations, principles and practices of security procedures, record keeping, report preparation, pertinent Federal, State and local laws, codes and regulations, safe work practices, office procedures, two-way radio communication.
Certifications: City of Albuquerque Certified Operators Permit, Expandable Baton, Handcuffs, Chemical Agents, Self Defense.
References:
David Sandoval
District Loss Prevention Manager TJX Inc.
Jonathan Matheny
Sr. Program Supervisor Intellitec College
Staff Sergeant Jacob Lucas
Squad Leader US Army
Booz Allen & Hamilton Contractor
Alan Metzgar
Systems Administrator TEK Systems
John Kesoli
Security Officer
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