Quality Coordinator Specialist

Debra Gatzke, RN, MS

N**** Shorewood Hills Lake Mills Wisconsin 53551

920-***-**** ***********@*******.***

Professional Summary

Successful nursing leader with chronic care, community health, behavioral health experience. Lead and support interdisciplinary teams to develop an understanding of individuals, families and communities. Create and implement plans to improve individual and public health. Career Highlights

UW Health, Madison WI 2016-2022

RN Manager Primary Care RN Care Coordinators 2019-2022 Supervised and educated a team of 27 Primary Care RN Care Coordinators who worked collaboratively with Primary Care Providers, Peer Support Specialists and Social Work team to understand individuals and families to foster self care management or coordinating the transition to a more appropriate level of care/service to utilize appropriate community and health care services. RN Manager Complex Care Management 2016-2019

Supervised a team of 12 RN Case Managers and 10 Social Workers who worked with patients/families who experienced medical, mental health, and/ or substance use disorders, and may also be affected by adverse social determinants of health.The team’s skill in motivational interviewing fostered development of effective plans for self-care and filling gaps in social needs, and (when appropriate) identified the need for a different or higher level of care to address medical, mental health and substance use disorder diagnoses. care to assist patients to manage care or obtain a higher level of care. Rogers Behavioral Health, Oconomowoc WI 2002- 2016 Clinical Nurse Manager-Inpatient- Child Adolescent 2013- 2016 Applied expertise and experience in the management of a 45 bed child adolescent unit and staffing mix of 70 employees including Registered Nurses, Licensed Practical Nurses, Support Specialists, Patient Care Associates and Mental Health Professionals. Performed ongoing assessment of both patient and program needs, developed and implemented plans, including special staffing’s, to enhance therapeutic experience of patients. Scheduled, supervised and coached nursing staff. Fostered revision of policies and procedures to enhance child adolescent operations. Monitored budget allocations to maintain quality cost effective provision of services.

Staff Nurse -Registered Nurse 2002-2013

Provided patient care services in various setting including residential, partial programs and inpatient units, serving geriatric, adult and child/adolescent populations. Monitored patient’s response to treatment and collaborated with interdisciplinary team member’s to provide proper treatment. Supervised Licensed Practical Nurses and Patient Care Associates. Dodge Jefferson Healthier Community Partnership Inc. Watertown WI 2002- 2011 Executive Director

Provided leadership to the Dodge Jefferson Healthier Community Partnership Board and Members to improve the Quality of Life for individuals and the communities. Provided education to community leaders regarding population health needs, secured grant funding to address population needs and implemented evidenced informed best practices including prevention of youth initiation, smoke free worksites, farm to school programs. Secured community leader support for legislative acts including Smoke Free Wisconsin.

Independent Care, INC Milwaukee WI 2000- 2001

Director of Operations

Played a key role in the design of the Care Coordination Model to include development of operational links between healthcare providers, social service agencies and public health departments to meet health needs of the SSI and Family Care populations. Supervised and provided coaching for Nurse Case Managers, QI Manager, Behavioral Case Managers, Social Workers ad Supervisor of Member Services. METASTAR Madison WI 1999-2000

Clinical Quality Specialist

Recruited health care systems, managed care organizations, public health departments and primary care clinic’s to implement federal and state heat care improvement goals. Family Health Systems, Milwaukee WI 1998- closure 1999 Director Quality Improvement

Planned, directed and coordinated staff/departments to achieve NCQA Accreditation. Wheaton Franciscan Services Wheaton, IL 1995-closure 1997 Community Based Coordinator

Provided leadership to system wide interdisciplinary healthcare redesign teams to achieve strategic goals to improve health.

Aurora Health Care Milwaukee WI 1993-1995

Clinical Quality Coordinator

Co-leader for the design and implementation of system wide evidenced informed best ambulatory care guidelines and onsite education programs to establish “Best Practice”. Waukesha Memorial Hospital Waukesha WI 1979- 1993

Director, Medical Staff Services and Quality Improvement Utilization Review Coordinator-Registered Nurse

Critical Care Staff Nurse- Registered Nurse

Medical Unit Staff Nurse- Registered Nurse

Education

MS, Administrative Medicine, University of Wisconsin-Madison, Madison WI BSN, University of Wisconsin- Milwaukee, Milwaukee WI

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