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Data Entry Customer Service

Location:
Greenville, NC
Posted:
February 06, 2023

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Resume:

H

Quan Hill

252-***-****

adu6fg@r.postjobfree.com

Greenville, North Carliona 27834

SUMMARY

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

SKILLS

Performing patient intakes

Microsoft Office

Database Administration

DBMS

Monitoring fluids

Helping with medication

Collecting vital signs

HIPAA

Diagnostic imaging

Patient safety

Computed tomography

First Aid/CPR

Team building

Communications

Customer service

Relationship development

Administrative support

ECG rhythm interpretation

Organization

EXPERIENCE

Certified Nursing Assistant II

Greenville, NC

Vidant Health/ May 2016 to Current

Documented activities and recorded information in EMR system.

Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.

Administered personal nursing assistance in pre- and post-operative situations.

Consulted with nurses to develop patient care plans and evaluate treatment options.

Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

Responded to patient alarms and needs-assessment requests to identify course of treatment.

Imaging Assistant

Greenville, NC

Vidant Health/ Oct 2014 to Jun 2016

Scheduled cases to coordinate with diagnostic availability, allowing for emergent situations.

Scanned patient demographic information in computer to link to radiology imaging.

Executed clerical duties, including answering telephones, screening calls, scanning and filing documents and data entry.

Facilitated quick room turnover with proper cleaning of X-ray and MRI rooms using approved disinfecting solutions.

Prepared patients for MRI exams by explaining procedures and imaging processes.

Stocked supplies in imaging rooms and maintained proper inventory levels.

Processed requests for imaging studies on CD received from staff or patients and maintained related logs.

Placed cassettes in cassette readers for image storage.

Monitored radiologist reports in EMR system to promptly deliver correct patient charts.

Escorted patients for imaging examinations to facility's radiology diagnostic area.

Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.

Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.

Captured and developed images following physicians' orders allowing proper diagnosis and treatment.

Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.

Reconciled radiology diagnostic procedures with verification of lab results for contrast exams and notified technologists of discrepancies.

Cardiac Monitor Technician

Greenville, NC

Vidant Health/ Jan 2014 to Oct 2014

Administered continuous and 12-lead electrocardiogram monitoring.

Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.

Recorded vascular information such as blood pressure, limb volume changes and oxygen saturation to inform diagnostic processes.

Performed ultrasounds to diagnose heart conditions and vascular problems.

Monitored patients' blood pressure and heart rates before, during and after procedures.

Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.

Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms.

Produced contrast-enhanced radiographs of heart and cardiovascular systems with help of diagnostic imaging equipment.

Set up equipment to prepare for patient procedures and tests.

Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.

Recognized by management for providing exceptional customer service.

Collaborated effectively with interdisciplinary teams to deliver quality patient care.

Educated patients on cardiac conditions and treatments in easy-to-understand terminology.

EDUCATION AND TRAINING

High School Diploma

South Creek High School May 2011

Robersonville, NC

Associate of Science: Nursing Assistance II

Nash Community College Jun 2012

Rocky Mount, NC

Associate of Arts: Associate of Arts

Edgecombe Community College May 2020

Tarboro, NC



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