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Customer Service Room

Location:
Mandeville, LA
Posted:
February 06, 2023

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Resume:

L

Michael

Lanning

504-***-****

michaellanninggg@g

mail.com

Slidell, LA 70458

SUMMARY

Dependable worker, with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. SKILLS

Processes and Procedures

Improvement Plan Knowledge

Content Management Expertise

Program Evaluation, performed the

duties of Room Service and Banquets

for over 10 yrs.

Friendly, Positive Attitude

Good Work Ethic

Reliable & Trustworthy

Flexible Schedule

Customer Service

People Skills

Supervision & Leadership

EXPERIENCE

Estate Supervisor

Metairie, LA

Jeanne Hines/ Feb 2006 to Apr 2022

Responsible for keeping both Ms Jeanne's estate and her son's estate,both the grounds and the inside of the houses in a orderly,clean manner.Ran errands,driver for Ms Anytime something quit working,I would get right company to come inspect and rectify problem.

Beach Food & Bev Mgr

Palm Bch Shores, FL

Palm Bch. Shores Resort (formerly Embassy Suites)/ Apr 1990 to Dec 1999 Responsible for getting food and drinks out to guest,on the beach.I performed those duties 6 days a week. I also worked room service and banquets in the evenings I was needed. Beach Food & Bev Runner/ Brunch Coordinator

Jupiter, FL

Jupiter Bch Resort (formerly Jupiter Bch Hilton)/ Feb 1986 to Apr 1990 Making sure food and Bev was delivered in a above average speed manner,6 days a week. I worked room service and banquets in the evenings.Set up,coordinated and ran the Sunday Brunch on Sundays.

EDUCATION AND TRAINING

Some College (No Degree): Landscape Horticulture

Delgado Community College May 2009

New Orleans, LA

Learning about plants and trees and the proper care for them. Some College (No Degree): Hotel/Rest. Mgnt.

Online Course

Learning every category in Hotel/Rest. Mgnt



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