SHANNON LOOR

**** ****** ** · 704-***-****

adu68p@r.postjobfree.com ·

Outgoing and friendly assistant, always striving to deliver the best service to any patient and or customer. Skilled with insurance and reports, excels in scheduling and data entry/date base administration.

EXPERIENCE

APRIL 2022 – DECEMBER 2022

CHIROPRACTIC ASSISTANT, OUTBOUND CHIROPRACTIC

• Knowledgeable in Genesis Software and Platinum Software

• Experience with reading x-rays

• Sending itemized statements to patients

• Checking patients in and out and making sure they have future appointments scheduled

• Educating on health and exercise

• Calling new patients every few hours to meet the quota

• Scan any necessary documents into the ehr

JANUARY 2021 – MARCH 2022

REPORTS AND BILLING SPECIALIST, KEITH CLINIC ESTRAMONTE CHIROPRACTIC

• HANDLED ADMINISTRATIVE DUTIES (ETC.ANSWERING PHONES,MAKING APPOINTMENTS AND COMMUNICATING THOROUGHLY WITH PATIENTS AND STAFF FOR THE DOCTORS AND THERAPISTS TO GIVE THE PATIENTS THE BEST CARE)

• Processed all patient information and coding

• Verified insurance and co-pays

• Informed patients of our office policies and HIPPA obligations

• Excel word certified

• Ensured that the correct CPT and ICD-10 codes were put in correctly for little errors

• Sent our patient records and bills to attorneys and insurance companies

• Handled Legal forms from other health facilities

• Scheduling patients out accordingly to their schedule

• EHR Trained

• Reports and billing specialist

2

MAY 2018 – JUNE 2020

HOSTESS/WAITRESS, ZAPATAS MEXICAN RESTAURANT

• TOOK RESERVATIONS AND TO-GO ORDERS BY PHONE, ANSWERED CUSTOMER QUESTIONS, AND INFORMED OF ACCURATE WAIT TIMES

• ● ROUTINELY SUPPORTED OTHER AREAS OF THE RESTAURANT AS REQUESTED, INCLUDING ANSWERING TELEPHONES AND COMPLETING FINANCIAL TRANSACTIONS FOR OTHER STAFF MEMBERS

• ● SUPPORTED SERVERS, FOOD RUNNERS, AND BUSSERS WITH KEEPING THE DINING AREA READY FOR EVERY GUEST

• ● SUPERVISED SERVER BALANCE AND MONITORED TABLE TURNOVER TO ACCURATELY SEAT CUSTOMERS AND KEEP CUSTOMERS HAPPY

• ● ASSISTED MANAGERS WITH QUICKLY RESOLVING SERVICE- AND FOOD-RELATED ISSUES

• ● DOCUMENTED RESERVATIONS, ALERTED SERVERS AND MANAGERS OF LARGE GROUPS, AND PREPARED TO SEAT

• ● INFORMED SERVERS OF NEWLY SEATED PARTIES FOR SPEEDY SERVICE NOVEMBER 2019 – JUNE 2020

RETAIL ASSOCIATE, EXPRESS

• MANNED AND WALKED THE SALES FLOOR, PROACTIVELY AND REACTIVELY ASSISTING CUSTOMERS WITH QUESTIONS, CONCERNS, AND ITEM PURCHASES.

• MAINTAINED UP-TO-DATE PRODUCT KNOWLEDGE AND INFORMATION ON UPCOMING PRODUCT RELEASES.

• GUIDED CUSTOMERS ON PURCHASES BASED ON INTERESTS, PROMOTIONS, AND OTHER SALES AND PREFERENTIAL PARAMETERS.

• Performed general store upkeep during store hours and after closing, including cleaning messes, organizing shelves, and restocking items.

JUNE 2019 – FEBRUARY 2021

SHIFT LEADER, SMOOTHIE KING

• KEEP TRACK OF MATERIAL AND INVENTORY

• REQUISITIONED REPLACEMENT TOOLS, PARTS, AND EQUIPMENT MANAGED HAZARDOUS MATERIALS IN A SAFE MANNER, INCLUDING PROPER STORAGE, HANDLING, AND LABELING

• SERV SAFE CERTIFIED

• LEARNED ALL REQUIRED TASKS QUICKLY TO MAXIMIZE PERFORMANCE SUCCESSFULLY COMMUNICATED WITH ALL TEAM MEMBERS TO NAVIGATE JOB DUTIES AND COMPLETE DAILY TASKS

SEPTEMBER 2021 – FEBRUARY 2022

RETAIL ASSOCIATE, OLD NAVY

• Sold credit cards and rewards to customers

• Ship from store, shipment orders

• Greet customers

• always Maintaining cleanliness of the store

EDUCATION

AUGUST 2022 -

BACHELORS IN PSYCHOLOGY, SOUTH UNIVERSITY

JUNE 2019 – JUNE 2021

3

ASSOCIATE IN ARTS, CENTRAL PIEDMONT COMMUNITY COLLEGE SKILLS

• Bilingual, spanish and english

• Fast learner

• Strong interpersonal skills

• Dependable

• Team Player

• Empathic and goal oriented

ACTIVITIES

I am currently studying psychology because I genuinely love being at service to people, I want to help anybody I can and that is why I prefer to stay in the health field. I have trained jiu jitsu for over 10 years and I love to stay active so my energy is always up so I can give some positive energy to other people because patients/customers need it. I strive best in fast paced environments and places where I can learn more information to grow in any area I can, I like to be the person people go to for answers.

Contact this candidate