Service Representative Office Assistant
Resume:
Carline Bien-Aime
Stockbridge, GA
***********@*****.***
Education
Bryant & Stratton College Online Graduated August 2022
Legal Office Assistant Diploma Dean list 2022
Key Skills
Proficient in Microsoft Word, PowerPoint, Excel
Problem-solving
Accurate documentation skills
Managing appointments
Strong communication
Conflict resolution
Analyzing information
Multi-tasking
Employment
Maximus 2021-2022
Customer Service Representative
●Provide a strong customer service experience by utilizing a positive, empathetic, and professional demeanor.
●Keeping accurate and timely records of customer interactions, transactions, comments, and complaints.
●Respond promptly to customer inquiries.
●Analyze customer situation and provide resolution
McDonald’s 2010-2020
Manager
●Trained employees on new policies, procedures, and products.
●Hired new employees and followed up on their progress; coached to performance goals.
●Recorded inventory and labor targets at the end of shifts.
●Strong money-handling and reconciliation skills.
●Provided effective customer resolution to alleviate customer concerns.
Volunteer Work
●Big Sister Little Sister Program
●Volunteer Through Church in “Feed the Homeless Program”
●Help kids from my hometown by handing out toys and school supplies every December
Contact this candidate