LOUIS R. LAYA

***** ** *** *****, *****, FL ** **6 Mobile: 305-***-**** Email: adu63l@r.postjobfree.com CORE STRENGTHS

*Procurement * Soueing *InventoIγ Management * Inventory仰aming Analysis * Supply/Logistics Operations * Cost Reduction

*Implement Improvements *Vendor Management

PROFESSIONAL EXPERIENCE

The Home Depot (Store# 6306 Pinecrest, FL)

Deliveries Associate

5/2019 - 04/23/2021

. Fork-Lift Driver (Certified & Licensed by Home Depot Store #6306)

Stage delivery orders by delivery warehouse door with fork=胤Made deliveries to homes小bsites on Home Depot Delivery Truck

. prepare and verify a11 customer deliveries, enSure delivery confimations are signed by truck driver prior to delivery

● Fulfill online customer orders for store pick-uP. Assisted servi desk by b血ging stnged customer orders to vehicle.

. Awarded ASSOCRATE HOMER AWARD (Living Our Values) 9/l l/2019 &: l/30/2020): “Excellent customer service and delivemg outstanding results with interconnected orders,, Camival Cruise Line (Doral, FL) 1/2018 - 10/2018

Guest Care Agent

● Managed incommg ca11s from guests who have issues’COncemS and inqumeS On their past c ises

● Implemented resolutions to post-Cruise issues within departmental guidelines

A飯)rded empathy and sensitivity to the concem(s) being addressed and eusured total nfidentiality Camival Cruise Line (Doral, FL) 7/2017喜1/2018

Service Agent (Direct Service - FIT (F山Iy Independent Trave量er) Booking§)

● Accepted incommg ca=s from guests and travel agents needing assistance w軸futue bookings

Provided cabin upgrades wi輔n promotional fare cedes

● Completed cal)in cancellations / reactivate cancel置ed bookings

Promoted cal)in and category upgrades (Interior Suite/Ocean View/Bal ny/Ocean Suite)

. Aided guests with their online check-in (www"Camival.com) Pure Souree, Inc, (Doral, FL) 8/2015 - 9/2016

Purcha§ing Departm ent

● ConstmCted and maintained list of毎Rcady and負Pending,, batches for customer fomulated products day-tO-day

. Assured負Ready" batches are pre-Weighed before sending to the compo皿d area for production

Analyzed “Ready" and “Pending List” batches w皿VP仲roduction Manager daily (1St cr誼cal task executed dailv)

Procured bulk material (Vitamins, minerals, amino acids and herbal supplements) from manufacturers both locally and 誼廿astate

Kelly Tractor Company (Miami, FL) 12/2005 - 7/2012 Purchasing Agent / Inventory Coordinator

Procured CATERPILLAR machines for genera1 1ine equipment (Articulated Trucks, Asphalt Pavers, Backhoe Loaders, Hydraulic Excavators, Motor Graders, Track-Type Tractors and Wheel Loaders)

. obtained CATERPILLAR work tooIs (excavator buckets, Wheel loader buckets, backhoe loader buckets for CATERPILLAR mach ines

La皿ched and inplemented new bar code tracking netwo正system for a l equipmenUattachments (Resu剛ed to the Significant reduction ofmissing items in inventory by 1 5%) Fisher Island Holdings, LLC (Fisher Is and, FL) 6/2004-12/2005 Purchasing Agent

Nominated Fisher霊sland EmpIoyee ofthe Month (8/12/2005)

. Expanded buying power with m匂Or hospit描ty suppliers (Edward Don & Company, Sysco Foods Florida, Cheney Brothers, North Star Seafood, and Southem Wine & Sp証ts) which resulted in blanket order contracts

. Acquired restock equipment for the following departments: Marine (Engine Maintenance / Ferry Operations), Engineering, Hotel, Housekeeping, Landscape, Golf Maintenance, Temis Center and Ma血a EDUCATION

Florida Intemational University - Miani, FL (Bachelor of Arts-Mかr in血emational Relations, 1988)

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