Customer Service Receivable Specialist

Anna Ewing

**** ********** ****** *****, ** ***** 612-***-**** adu61j@r.postjobfree.com

Objective

To contribute my leadership, customer service expertise, customer relationship management, Strong organization and communication skills, Expertise with onboarding and out-processing, knowledge of benefits packages and retirement options, marketing and sales, and computer applications expertise to a successful and growing organization. I am an exceptionally well organized person with highly effective organizational systems. I am detail oriented with a high ability to multi task and prioritize.

Education

Bachelors of Science, Business Administration 2019 Bemidji State University, Bemidji, MN.

·Major: Management and Marketing, Emphasis on Human Recourses

ASSOCIATES IN APPLIED SCIENCE 2014 ANOKA-RAMSEY COMMUNITY COLLEGE

·Major: Human Recourse Management

·Major: Supervisory Management

·Minor: Quality Management

Skills & Abilities

MANAGEMENT

·Mind mapping -Creating Reports

·Planning -Recruitment

·Taking Initiative -Project Management

·Goal setting

·Forecasting

·Strategic thinking

SALES

·Well rounded skill set that includes but not limited to both technical knowledge and great interpersonal habits. The strong ability to divert back and forth from soft and hard skills within a growing workplace.

COMMUNICATION

·Excellent written and verbal communication skills

·Confident, articulate and professional speaking abilities ( and experience)

·Empathetic listener and persuasive speaker

·Excellent presentation and negation skills

LEADERSHIP

·Student Senate Vice President 2014-2015 school year

·Student Senate President 2015-2016 school year

·Top 5 Strengths: Responsibility, Competition, Significance, Woo, Individualism

SOFTWARE EXPERIENCE

-Agility

-Bookkeeping & Invoicing

-Timekeeper

-Kronos Workforce

-MS Office

-Skype, Zoom ETC

-Analytics

-Social Media

-Spreadsheets

-Email communication

-Marketing automation

-Data visualization

Experience

INVENTORY RECEIVING AND ACCOUNTS RECEIVABLE SPECIALIST HERITAGE MILLWORK 2019-2020

Review purchase orders for price and/ or quantity discrepancies prior to receiving product into the system

Maintain purchase order and receiving files

Receives daily incoming checks form customers, and do all banking for company

Track and Log Deliveries to Customers Daily using Transportation databases (JJ Keller, Mincom, Fleetmatics, Rand McNally)

Logistics Management to meet customer demands through planning, control and implementation of the effective movement of information

Review daily invoice log and verify all invoices have been faxed or printed and that all faxes were processed

Order office supplies

Direct order billing

SERVER GRANITE CITY FOOD AND BREWERY 2013-2020

Provide outstanding customer service to restaurant clientele

Efficiently serve meals for customers, utilizing extensive knowledge of menus and product ingredients, meeting and surpassing quality and efficiency performance targets

Accurate and efficient management of cash, check, credit, and return transactions

Responsible for general store appearance, creation of appealing store displays to drive sales

LEAD SALES MANAGER CRAZY 8 2011-2013

Key responsibilities for store operations management: staffing, training, promotions, store appearance

Provide exemplary customer service and sales consulting to store clientele

Extensive knowledge of entire product line; features, benefits, vendors, and brands

Utilize superior interactive communication skills in providing service to young children

Analyze customer response to promotions, create attractive product displays to promote merchandise, drive sales, and increase customer retention and loyalty

Accurate and efficient management of cash, check, credit, and return transactions

ASSISTANT MANAGER JUSTICE 2008-2011

Key responsibilities for supporting the store manager in leading the operations of the store: staffing, performance management, sales promotions

Provided exceptional customer service to store clientele

Utilization of extensive knowledge of store merchandise

Accurate and efficient management of cash, check, credit, and return transactions

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