Prevention Officer Data Entry
Resume:
Raymond L Housworth
Marshfield, WI 54449
*******@*****.***
Job Objective
Customer Service – Seeking a position where I can utilize my education, skills, and experience to provide and serve the customers through accurate data entry and application of the companies’ rules and regulations, ensuring a positive experience.
Employment History
10/2022 – Present Central State Supply – Marshfield, WI – Delivery/Warehouse/Customer Service
Provide support for incoming customers to the warehouse for electrical and plumbing parts.
Accept and unload incoming deliveries, verifying the receiving for accuracy.
Pull and deliver orders from contractors.
01/2021 – Present Marshfield Medical Center – Marshfield, WI - Security Officer II
Protect and serve the staff and patients of the medical facility.
Monitor pages and respond to calls for First Responders within the medical complex.
Routine patrol of the location as well as satellite buildings.
Crisis interventions, escorts within the facility, jump starts, maintain a lost and found, monitor paging for infrastructure, heating cooling, fire, refrigeration units.
Assist local law enforcement and EMS agencies.
Assist helicopter crew with patients, transferring and escorting to locations within the facility.
05/2021 – 02/2022 Advanced Auto Parts - Marshfield, WI – Store Delivery
Assist with putting away stock and pulling parts from stock for customers and delivering them to businesses in the store’s delivery area.
10/2020 - 01/2021 Nelson Jameson Inc. Marshfield, WI – Assistant Warehouse Manager
Manage a staff of 7 employees with the fulfillment of customer order, both picking them accurately and preparing them for shipment to the customers.
09/2006-11/2020 Roehl Transport Inc. Marshfield, WI –Fleet Training Manager.
Effectively delivered results for safety, utilization, and service to customer.
Used leadership skills to coach new drivers on how to meet customer and company needs safely.
Built and maintained lasting relationships to keep high driver retention rates.
Managed the training of new semi-truck drivers, trained, and verified training completion over the road with Driver Trainers documenting through a tracking record.
Trained new Fleet Managers.
Worked as a liaison with the IT department, assisting with the development of software for Office use to dispatch drivers and for drivers use to manage their trip planning, dispatch assignments and routing.
09/2005-09/2006 Radio Shack Stores Marshfield, WI – Retail Store Manager
Coaching and mentoring sales associates to meet customer needs and interests.
Ensuring pricing, product presentation and customer service in a retail environment, selling electronic products.
Responsible for ordering, banking, and inventory yearly.
12/2000-09/2005 Wal-Mart Stores, Inc. Marshfield, WI – Assistant Manager
Assisted in the management of 150 store associates in the operation, stocking and sale of retail merchandise and food.
Coached and mentored store associates to meet customer and company needs.
Assisted in the interviewing, hiring and orientation of new associates.
06/16/96-12/30/2000 Rainbow Casino, Nekoosa, WI – Security Shift Supervisor
Managed a staff of 8-10 Officers on the Graveyard shift, protecting patrons, staff, and assets. Managed the casino after management staff left for the day. This position included hiring and reprimand process. Certified as a First Responder and trained in bomb recognition.
05/96-09/2000 – Hotel Mead, Wisconsin Rapids, WI – Loss Prevention Officer
Protected assets of the Hotel from both internal and external theft and threats. Maintained a safe and peaceful atmosphere during large gatherings such as wedding receptions and large meetings where the ballrooms were being utilized.
06/96 – 09/2000 – Lake Camelot Assn, Rome, WI – Loss Prevention Officer
Patrolled the Lake Camelot community ensuring the safety of the residence and that the lake was used by the Camelot Community residence exclusively. Maintained a patrol of the community, checking residence’s that were vacant ensuring they were secure. Assisting local law enforcement in local investigations in the Lake Camelot community. Prepared a monthly presentation to the Community board, answering any questions and responding to their needs.
09/1993-09/1996 Kwik Trip Stores Inc. Baraboo, WI, Store Manager
Managed a C-store with 12 employees on the lower side of Baraboo, maintaining customer service, and day to day operation of the C-store. Ordering, hiring, scheduling, and accounting.
09/94 to 10/95 Sun Prairie Police Department, Sun Prairie, WI– Telecommunicator – Dispatcher
I was responsible for answering incoming phone calls and dispatching police, EMS and fire personnel to calls for service. All calls are handled in an orderly manner, adhering to policy and procedures, and maintaining two-way radio communications with all emergency services after they have been dispatched to call for service.
08/13/94-01/08/96 –Village of Necedah Police Department, Necedah, WI - Police Officer
I worked as a part time officer initially and after a year, I was hired full time, handling the public’s calls for service, investigations, and traffic control. Responsible for reporting all incidents to the Chief of Police, and maintaining equipment in a orderly manner.
03/27/92 to 06/21/96 Juneau County Sheriff’s Department, Mauston, WI, Deputy Sheriff
I worked on road patrol, dispatch, jail, and boat patrol. My job responsibilities included, keeping the account books for the Huber inmates, training the civilian telecommunicators, maintaining the safety and security of the jail, as a jailer, maintain all records for inmate commitments from the courts, and respond to the medical and corporal needs of the inmates. During the summer months, I worked boat patrol on the Upper Dells waterways, enforcing the DNR rules and regulations of the water. Trained as a level B Hazmat Technician for the county.
09/80 – 09/2000 – Village of Necedah Fire and Ambulance – Volunteer Fire Fighter and EMT-I
While living in the Necedah community I volunteered as a Firefighter and EMT-I for several years. Responding by pager to calls for service for fire protection, accidents, and medical needs.
Special Skills Typing at 60-65 WPM, Ten Key touch, Microsoft Word, Excel, Publisher, Outlook, One Note and Power Point literate. Experienced with working with a Business Analyst in developing computer software for use in an office setting for dispatching trucks as well as developing a phone app for use by drivers in a semi to manager their orders and routing.
Education High School Diploma – Abraham Lincoln Denver, CO 3.85 GPA
Associates Degree in Business Administration – American Intercontinental University – IL 3.8 GPA
Technical Degrees – Law enforcement – WI, Jail certification – WI, EMT-Intermediate – WI, Firefighter certification – WI, Hazmat Technician level B - WI
Awards Knight family of the year Knights of Columbus 2020
Family of the month Knights of Columbus 07/2020
Knight of the year Knights of Columbus 2015
References Provided upon request
Contact this candidate