JOANNA BAILEY
*** ********* *****, ************ ** 28303
****************@*****.***
OBJECTIVE: Seeking a part time Office Assistant position that calls for an Individual who is Customer focused, Dependable, with strong Clerical skills, and an Eagerness to Learn
SKILLS: Self-motivated Helpful Dependable Hard worker Customer- oriented
WORK EXPERIENCE:
Office Assistant
Employment Source/ServiceSource
Fayetteville NC
2002-2003
Met with current customers on frequent basis to check on satisfaction and propose new
offerings.
Introduced customers to new offerings and updated accounts.
Managed reception and lobby area, greeted visitors and responded to requests for
information
Answered high volume of phone calls daily and transferred to the appropriate staff member
Dispersed incoming mail to correct recipients throughout office.
Housekeeper
Hamrickâs
Fayetteville NC
1989
Cleaned the retail store's building by sweeping, mopping, and/or vacuuming.
Gathered and emptied trash.
Serviced, cleaned, and supplied guest and staff restrooms.
Cleaned windows, glass partitions, mirrors.
Maintained supply closet.
Clerk Typist
Wayne Township
Wayne, New Jersey
1980-1981
Maintained files and records.
Prepared financial statements for supervisor
VOLUNTEER WORK EXPERIENCE:
Clerk 2008-2009
American Red Cross
Fayetteville NC
Supported office clerical functions using word processing and other software, email, and office machines
Assisted with answering phones
Data Entry Clerk 2007-2008
Cumberland County Headquarters Library
Fayetteville NC
Assisted management with data entry and filing
Clerical Assistant 2006-2007
Council for Older Adults of Cumberland County, NC
Fayetteville NC
Assisted management with typing, filing, computer related work, answering the phone
EDUCATION:
Stratford Technical Institute, Vermont
Diploma in Business Management
5/19/2021
Fayetteville Technical Community College
Fayetteville NC
Certificates in Computer related classes, keyboarding
2004-2007
Clifton Senior High School
Clifton New Jersey
High School Diploma
1971
REFERENCES AVAILABLE UPON REQUEST