Service Representative Customer
Resume:
Abrianna Gilbert
Hostess/ Food Runner/ Cashier
Johnson City, TN 37601
adu5w4@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General - Boones Creek, TN
October 2022 to Present
• Conducts manager duties with register/ costumers/ employees
• Stocks / counts inventory
• Set up/ break down register
• Closes store
• Sets prices, price checks & damages
Hostess/Food Runner
Holy Taco - Boones Creek, TN
August 2022 to October 2022
• Answer calls from & general questions from customers
• Resolved customer information and complaints
• Responsible for cashier duties
• Handle online orders and credit card transactions
• Greet customers with a warm and professional attitude
• Assisted in food production
• Carried through with giving costumers finished products CSR - Customer Service Representative/Cashier
Pizza Hut - Johnson City, TN
January 2022 to August 2022
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Responsible for cashier duties
• Handled online orders and credit card transactions
• Performed customer service surveys
• Assisted customers with a warm and professional attitude
• Assisted in food production
• Handled food prep
• Counted out cash drawers
• Preformed dishwasher services
• Opened/ closed store
Hostess
Mellow Mushroom Pizza Bakers - Johnson City, TN
October 2021 to May 2022
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Handled online orders and credit card transactions
• Performed customer service surveys
• Greeted/ Assisted customers with a warm & professional attitude
• Seated costumers to their liking
• Preformed dishwasher services
Team Member
McDonald's - Johnson City, TN
January 2021 to August 2021
• Answered general questions
• Resolved customer complaints
• Handled online orders and credit card transactions
• Greet/ Assisted customers with a warm & professional attitude
• Preformed dishwasher services
• Carried through with giving customers finished products Team Member/Cashier
Arby's - Johnson City, TN
May 2018 to January 2021
• Preformed dishwasher services
• Drive thru/ lobby cashier
• Opened the store/ closed
• Greeted guests
• Handled guest complaints and concerns
• Counted out cash drawers
• Food preparation
Education
High school diploma or GED
Northeastern State University - Johnson City, TN
Skills
• Cash Handling
• Cleaning Experience
• Food Preparation
• Food Service
• Cashiering
• Food Safety
• Food Handling
• Kitchen Experience
• Baking
• Host/Hostess
• Food Production
• Meal Preparation
• Busser
• Serving Experience
• Kitchen Management Experience
• Laundry
• Cooking
• Restaurant Experience
• Communication skills
• POS
• Upselling
Languages
• English - Expert
Certifications and Licenses
Food Handler Certification
August 2022
Assessments
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
June 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
July 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Cleaner fit — Proficient
June 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work motivation — Proficient
August 2022
Level of motivation and discipline applied toward work Full results: Proficient
Call center customer service — Proficient
October 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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