Sherry Evans
Retired US Government Civil Service 31yrs
San Antonio, TX 78244
******************@***********.***
I've had a very busy career:
Hospital Employment
ER Registration/Billing/Ward Clerk/Admission Clerk/Billing and Insurance Verification/Appointment Clerk/Division Secretary for Oncology, Endocrinology, Gastroenterology, Medical Department Secretary
Administration Employment
31 years Civil Service US Government retired July 2017 Authorized to work in the US for any employer
Work Experience
Fingerprint Technician
PAE - San Antonio, TX
February 2022 to August 2022
Spouse had medical issues which required me to assist Mon-Fri Administrative Assistant/Secretary/Receptionist
US Government Civil Service Retired - San Antonio, TX January 1986 to July 2017
31 years Civil Service
Medical Office Receptionist, ER clerk, Billing and Insurance Verification, Medical Records, Appointment Clerk
Cashier, Bank Teller, Government Supply Accounts, Human Resource, Secretary Privately owned and operated Janitorial Service
Education
High school diploma in English
W. O. Boston High Schoiol - Lake Charles, LA
August 1974 to May 1978
Skills
• Front Desk
• Medical Scheduling
• Medical Office Experience
• Word Processing
• Clerical Experience
• Teaching
• Medical Records
• Medical Billing
• Medical Terminology
• Medical Receptionist
• Medical Coding
• Transcription
• ICD-10
• CPT Coding
• Insurance Verification
• Patient Care
• Data Entry
• Administrative Experience
• HIPAA
• ICD-9
• EMR Systems
• Help Desk
• ICD Coding
• Phone Etiquette
• English
• Computer Operation
• Accounting
• Microsoft Excel
• Salesforce
• Military
• Microsoft Word
• Windows
• Analysis skills
• Microsoft Powerpoint
• Epic
• Desktop Support
Certifications and Licenses
A+ Certified
Assessments
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Working with MS Word Documents — Familiar
June 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Familiar
Data Entry: Attention to Detail — Completed
July 2020
Maintaining data integrity by detecting errors
Full results: Completed
Cashier Skills — Highly Proficient
August 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Sales Skills — Proficient
August 2020
Influencing and negotiating with customers
Full results: Proficient
Teamwork: Interpersonal skills — Familiar
August 2020
Responding to challenging team situations at work
Full results: Familiar
Administrative assistant/receptionist — Completed
July 2020
Using basic scheduling and organizational skills in an office setting. Full results: Completed
Customer service manager — Completed
December 2021
Managing customer service representatives and resolving customer issues Full results: Completed
Medical billing — Familiar
December 2021
Understanding the procedures and forms used for medical billing Full results: Familiar
Protecting patient privacy — Familiar
December 2021
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Bookkeeping — Familiar
February 2022
Calculating and determining the accuracy of financial data Full results: Familiar
Customer focus & orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Written communication — Familiar
February 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.