Data Entry Customer Service

Namrata M Bhatt

**, ****** ***** ****, ****** Plains, New Jersey,07950.

PHONE # 201-***-****. E Mail : *************@*****.*** Objective: I would like to contribute effectively towards the achievement of organizational and team objectives to overcome mindset and limitation.

Education

• BSc. in Microbiology, Sardar Patel University, India, 2007

• Post-Graduation Diploma in MEDICAL LAB TECHNOLOGY, Gujarat Institute Vadodara, 2005

• MEDICAL TRANSCRIPTION” course in a private institute in VADODARA Work Experience

Amneal Pharmaceuticals (September 2022 to Current) Stability coordinator Lab Technician II

• Currently under training for Stability Coordinators position. Avantor services @ Janssen Pharmaceutical

Laboratory support technician, QC Stability Laboratory. Raritan, New Jersey – (March 2021- September 2022)

• Prepare, media and perform the daily calibrations of PH meters, balances.

• Perform Ph test, Color test, Appearance test by using SOP guideline and GDP requirement.

• Set up dissolution baths and collect the glassware, prepare the HPLC vials set.

• Remove organic waste and HPLC waste according to EHS guideline.

• Perform data entry, filing and organization as required.

• Periodic review of Logbooks and notebooks & maintain stability sample logbooks.

• Remove the released sample and dispose them according to SOP.

• Receive test samples in eLIMS & prepare data sheet of chemicals and supplies as they arrive in the lab.

• Check expiration dates of chemicals in use, remove the expire chemicals & dispose them according to EHS guideline.

• Maintain in houses and USP reference standard & secondary standard inventory. INGENUS PHARMACEUTICALS March 2019 to November 2019 Sourcing Associates & Logistic

• Understand and assist in the development and execution of performance programs with supplier that focus on quality, responsiveness and cost.

• Assist in identifying and implementing opportunities for continues supply chain improvement.

• Initiates follow up calls with vendor on API sourcing.

• Procurement or customer service background

• Assist with the management database of historical rate grid for top suppliers REGISTERED PHARMACY TECHNICIAN

WALGREENS PHARMACY LYNDHURST NJ AUG 2018 TO MARCH 2019

• RECEIVE AND RESTOCK MEDICATION.

• PROCESS ELECTRONIC PRESCRIPTION AND REFILL.

• ATTENED DRIVE THROUGH CUSTOMER, DISPENSE THEIR MEDICATION PROCESS ANY REQUEST.

• TAKING PATIENT CALL FOR REFILL THEIR PRESCRIPTION.

• MAINTAIN RECORDS OF VACCINATION FOR PATIENTS IN THEIR PROFILE.

• DIRECTLY ASSIST MORE THAN 50 CUSTOMERS A DAY FOR THEIR MEDICATION REQUIREMENTS.

SELF EMPLOYEE

MCKN PHARMA INC (PHARMACEUTICAL PRODUCTS) RUTHERFORD MAY 2015 TO DEC 2017

• MARKETING STARTEGY

• SALES OPERATION

• INVENTORY MANEGMENT

• CUSTOMER SERVICE

SALE REPRESENTATIVE

MGP BRANDS (PHARMACEUTICAL PRODUCTS) JERSEYCITY FEB 2014 TO JULY 2015

• SALES CALL

• CUSTOMER SERVICE

• WAREHOUSE MANAGEMENT

Biotor Industries LTD, India (May 2008 to Feb 2010) Microbiologist

• Analysis of Water Samples: COD (Chemical Oxygen Demand), DO (Dissolve Oxygen), TDS (Total Dissolve Solids), pH Testing, Total Hardness

• ENDOTOXIN TEST [ LAL TEST] (Limulus Amebocyte Lysate By “GEL CLOT METHOD”)

• Aeration Testing (Total Microbial Count)

• Total Isolation of Non-symbiotic microorganism and Symbiotic Microorganism

• Isolation of Yeast and Mold.

• Preparation of microbiological media required in QC department, culture suspensions, Sub culturing of microorganism.

• Detail Oriented, problem solving abilities and communication skills.

• Carrying out analysis of the raw materials, in process sample & Final product sample (Acid Value, Hydroxyl Value, Iodine Value)

• Instrument used: PH METER, DO METER, KARL FISHER, TINTOMETER, COD INCUBATOR, LAMINAR AIR FLOW, AHU MAINTANANCE, BROOKFIELD VISCOMETER Skills

• Computer Skills –

Software: Microsoft Office, Microsoft word, Microsoft excel

Operating Systems: Microsoft Windows

Lab skills: Equipment calibration, eLims, Inventory management, Lab maintenance, Labware sanitizing, lab waste disposal as per EHS

Reference: Upon Request

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