Twime Mwakiluma

*** ******* **** **, ******* Iowa 50421. Phone: 515-***-****. Email: adu5rz@r.postjobfree.com Professional Summary

Dedicated, focused with wide knowledge of Database Management and wide breadth of software installation and maintenance. Expert communicator of technological and non-technological concepts to professionals and non-professional audiences. Experiencedworking within a dynamic environment with talented teams delivering quality products and services, seeking an opportunity to use my skills and education to launch a career in information technology. Highlights

● Familiarity with relational database management systems (Oracle and Microsoft SQL Server) to run reports and data analysis.

● Exceptional leadership and project management skills (Agile and Waterfall)

● Knowledge of databases and maneuvering large amounts of data fromdifferentsources

● Excellent problem-solving abilities

● Analytics Skills

● Familiarity with programming languages (Python, Html, XML, Java, MySQL)

● Excellent interpersonal communication skills, verbal and written

● Familiarity with Linux and Windows operating systems. Education

Bachelor of Science - Management Information Systems January 2018 – November 2020 Iowa State University Ames, Iowa

(AA) Degree - Associate in Arts May 2016 – May 2018 North Iowa Community College Mason City, Iowa

Experience

Remote Database Specialist Intern: Sleek Consulting LLC. Florida April 2022 - Now

●Work with programmers, QA teamandsecuritypersonnel to execute database projects, enhancements and modifications as per customer requests.

● Research functional and technical support to ensure performance, operation, and stability of database systems for operational and performance efficiency.

● Prepare documentations of all database procedures, guidelines and reports for managers as needed.

● Provide research development of database connectivity and access support throughout the organization to ensure that database is properly tested, and bugs are fixed appropriately.

● Assist in database management, maintenance and troubleshooting activities and respond to database related queries and issues in a timely fashion.

IT/ Technical support: Umoja International Outreach Church March 2021 - Current

● Support the IT and Media teamonstreamingandITrelated

● Support the IT and Media teamonstreamingandITrelated

● Support Microsoft Office 365, Microsoft Teams, wireless access points and routers

● Support users on IT trainings, scheduled Teams and Zoommeeting

● Support and configuring emails, computers

Quality Control: Michael Foods; Britt, Iowa July 2021 - April 2022

● Implemented quality checks on the palletized product for approval before shipment

● Reviewed, analyzed, coordinated remediations, and recommended corrective action for an effectiveness of different processes.

● Prepared reports, working papers and supporting documentation for audit processes and findings.

● Conducted, Completed and detailed audit findings by thoroughly documenting audit tests.

● Measured, Inspected, entered sample measurements, lab findings data and made final approvals before full production.

● Flexible to move fromdailyoperationstoindividualprojectstomeetdeadlines;included changing work hours and areas when needed.

● Accountable for proprietary information and blueprints, entrusted with this data in order to achieve excellence

Auditor: Eaton Corporation; Belmond, Iowa August 2013 - April 2016

● Reviewed, analyzed, coordinated remediations, and recommended corrective action for an effectiveness of different processes.

● Prepared reports, working papers and supporting documentation for audit processes and findings.

● Completed and detailed audit findings by thoroughly documenting audit tests.

● Measured, Inspected, entered sample parts’ dimensional data and made final approvals before full production.

● Implemented quality checks on the palletized product for approval before shipment

● Flexible to move fromdailyoperationstoindividualprojectstomeetdeadlines;included changing work hours and areas when needed.

● Accountable for proprietary information and blueprints, entrusted with this data in order to achieve excellence

Front Office Supervisor Best Western Hotels; Orlando, Florida 2004 - 2012

● Performed and produced reports on systemmaintenanceactivitiesincludingpreventative maintenance on desktops, printers and scanners

● Participated in producing forecast reports and budget creation.

● Participated in setting yields management strategies, marketing programs and rates

● Planned organizations and individual events.

● Assisted different departments in servicing the clients during high volume periods.

● Assisted and trained staff members on new software and updated features. Food and Beverage Supervisor Doubletree Hotel Orlando, Florida 2001 - 2009

● Accurately cross checked all billings instructions and guest information.

● Supervised and coordinated the front lobby of an establishment.

● Coordinated quick problem-solving solutions to clients and staff.

● Provided clients and staff assistance and support.

● Prepared reports and schedules

Intern: Disney WorldCultural Exchange Program, 2000 - 2001 Walt Disney WorldOrlando, Florida

● Completed training programthatincluded;Effective Communication, Teamwork, Risk Management, Effective Problem-Solving Skills and Collaboration

● On the job experience and career development classes that focused on Excellent Guest Services and exceptional work ethics.

Clubs & Activities

● Digital Women – involved in a technology networking group

● Iowa State University’s Cancer Fight – volunteer/assist with organizing walks and fundraisers

● ISU Multicultural Liaison Officer – volunteer for several campus events

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