Prevention Specialist Customer Service
Resume:
MICHAEL DEON SCOTT
****.*****@*****.***
Martinez, CA
OBJECTIVE
Determined student pursuing a Bachelor’s Degree in Mathematics. Eager to contribute developed knowledge and expertise in math to a career. Significant experience in individual and group-based tutoring and supervision. Highly adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings. SOFT SKILLS
Personable
Approachable
Professional demeanor
Inventiveness
Detail-oriented
Analytical
Flexible work hours
Administrative support
Dedicated
Public speaking
Critical thinking
Cultural competency
HARD SKILLS
Expertise in Mathemat-
ics
Proficiency in Mi-
crosoft Office / Google
Docs / Sheets / Slides /
Matlab / Maple
Electronics Knowledge
Tutoring
Graphic Arts Design
High and Low Polygon
Digital Modeling
Traditional Fine Art
Skills
Management
Online Instruction
EXPERIENCE
Kumon Math and Reading Center Benicia, CA
Primary Instructor
08/2021—02/2022
Provide one-on-one student supervision and guidance
Assign supplemental assignments to students who have completed work early
Escort students to their parents after sessions
Act as a positive role model
Perform sanitation procedures at the center
Grade paper assignments and providing feedback
Assist non-primary students when needed
Attend mandatory trainings and staff development meetings 7-Eleven Martinez, CA
General Manager in Training
02/2021—06/2021
Analyzed cash reports
Maximized store profits
Monitored employee performance and provided feedback reports
Ensured the upkeep of overall store appearance and performed general sanitation procedures
Provided training to new employees
Maintained store equipment
Ordered and requested store products based on forecast
Delegated tasks to employees
Ensured smooth operation of the store
Organized invoices and shortage reports
Handled online orders
Performed cashier and customer service duties if needed ****.*****@*****.***
Martinez, CA
MICHAEL DEON SCOTT
Mare Island Technology Academy Vallejo, CA
After-School Tutor
06/2015—02/2020
Obtained feedback from parents to develop tutoring sessions focused on enhancing student learning
Assisted students of all skill and education levels to excel and increase their competencies in STEM studies
Delivered effective math tutoring for students in grades 6th through 12th
Taught students how to study, take notes and complete test questions
Emphasized the importance of good study habits
Implemented district learning goals and objectives using current curriculum Ross Stores Vallejo, CA
Loss Prevention Specialist
09/2014—04/2015
Made independent decisions and exercised sound judgement
Carefully monitored and supervised customer activity in store to detect signs of attempted theft
Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud
Documented evidence of attempted theft and recovered merchandise to generate loss prevention reports
Developed control around business processes
Responded calmy and effectively to emergency conditions, including safety hazards and threats to life or property
Kroger Lawrenceville, GA
Cashier
12/2013—05/2014
Responded to customer questions in an effective and efficient manner
Quickly processed transactions and returned exact change and receipts
Assisted with customer purchases, locating general or specific products and signing up for rewards programs
Answered customer questions and offered advice
Processed returned items in accordance with store policy EDUCATION
Applied Mathematics
Solano Community Col-
lege
Fairfield, CA
08/2014—Present
Applied Mathematics
Georgia Gwinnett College
Lawrenceville, GA
08/2012—05/2014
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