Delivery Driver Customer Service

WILMARIS COLON

*** * **** ** *** *r reading PA **601 860-***-****

*********@*****.***

SUMMARY

Productive relationship builder; excel at listening to customer needs; solution-oriented and versatile with over 7 years of extensive customer service and project management experience. Dependable and reliable with superior organization skills. Committed to providing high-quality customer care. Ability to learn new tasks and excel under high-pressure environments.

EXPERTISE

Bilingual (Spanish)

Leadership/Team Building

Database Maintenance

Time Management

Office Administration

Project management

Auditing Compliance

Sales Marketing

Staff Training/Mentorship

Excellent Stress Management

Employment History

Delivery Driver 2022-Present

Instacart Ephrata,PA

Respond to business-related customer service requests using proper communication and time management skills.

Verify orders are accounted for and accurate.

Contact customer with any discrepancies on the order and inquire for substitutions or refund options.

Promptly deliver product to customer.

Cable Assembler 2021-2022

Kalas Manufacturing, Inc. Lancaster, PA

Executed assigned set of production operations to meet schedule/order deadlines.

Assembled connectors and performed gage measurements.

Maintained high attention to detail and quality on products, documenting orders, and scrap reporting.

Team Member 2020-2021

Urban Outfitters Gap, PA

Custodian 2017- 2019

Santandar Bank cleaning service East Hartford, CT

Manager/Crew member 2016-2018

McDonald’s East Hartford, CT

Customer Service 2015-2016

Vine Club Hartford, CT

Education

High School Diploma June 2012

Petra Corretjer De Oneill Manati, PR

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