Service Representative Machine Operator

Janelle Lunt

**** * **** * *** ** West Jordan UT 84084 ( *******.****.**@*****.***)

cell phone- 801-***-****

WORK EXPERIENCE

Denials Resolution specialist

Granger Medical- August 2021- May 2022

processing denied claims, contact insurance, review claims for possible errors, appeal etc..

-Account manager

R1 RCM- Aug-2018 to March 2020

collections intermountain healthcare, setting up payments, financial assistance. etc..

-Account manager

Discover financial services- May 2017 to February 2018

Inbound/ Outbound calling, managing past due and current accounts.

-Patient Service Representative

Sutter Health - August 2016 to April 2017

Inbound calls, customer service, scheduling appointments. etc..

-Customer Service Representative

Apria Healthcare - January 2016 to July 2016

Inbound/Outbound calling, scheduling deliveries, managing customer accounts.

-Customer Service Representative

C3 - March 2015 to December 2015

Inbound/Outbound calling, advising customers on United Healthcare Insurance.

-Machine Operator

Merit Medical- July 2014 to Febuary 2015

Inspecting Medical equipment, Clean room, running mold machines, Packaging.

EDUCATION

High school or equivalent- T.V.C.C.- (Treasure Valley Community College)

SKILLS

Typing (2 years), Communications (4 years), Customer Service (6 years), Customer Relations (2 years), Computer software programs (2 years), Call Center (3 years), Cash Handling (4 years), Schedule Appointments (2 years), Scheduling (2 years), Insurance Verification (2 years), Insurance (1 year), Teamwork (5 years), Repayment Assistance (1yr), Machine Operator (1yr), Food handling (2 years), collections, medical insurance, appeals, claims processing

WHY I THINK I AM RIGHT FOR THIS POSITION:

I am a very outgoing, and a team oriented person but i am able to also work on my own if needed. I am Very skillful, love learning new things. I am quick to learn new skills, and take pride in the work I do. Succeeding and accomplishing everything the best way that I can is what makes me happy. I think this position would be a great match for me because I am a hard worker and I do everything I can to get the job done right and ontime the first time!

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