Mail Carrier Data Entry
Resume:
Jamesha Hill **** Spencer Highway South, Houston Tx, 77587
*****************@*****.***
Professional Profile
Certified Home Health Aide
—Skilled home health aide devoted to providing superior in-home care—
Accomplished manager who excels in team motivation, policy reinforcement, production tracking, and quality control. Keen presentation, negotiation, and communication abilities. Proven track record of exceeding goals and improving workflow efficiencies.
Professional Experience
United State Postal Service 2021-Present
Mail carrier
Sort mail.
Case mail.
Deliver mail.
Picking up and collecting parcel.
Mail carriers answers customer’s questions, provide forms.
Evergreen Neurosurgery Center Pllc 2017-2020
Medical Front Office Receptionist
Answer telephone, screen calls and route appropriately.
Provide information for visitors, residents, staff, and callers and refer to appropriate resources if not able to provide requested information.
Monitor residents’ call lights and page accordingly.
Provide limited resident information to family members, physicians per Glen policy.
Greeting and directing visitors, family, physicians, and other visiting healthcare professionals.
Monitor resident call system, page appropriately and follow up for completed staff response as directed by policy/procedure.
Documentation and data entry to include assigned entries into resident records, completing and posting 24 hour staffing report, organizing folders for doctors’ runs, and maintaining the Households’ resident roster.
Complete and route Status Change Notifications.
Copy face sheet from resident record when resident transfers to another facility/hospital.
Coordinate transportation for resident to medical appointments, etc. and maintain the appointment calendar. Assist Medical Secretary in preparing appointment packets.
Assists with medical record maintenance as requested. Tasks may include chart order, filing, preparation of chart for new admissions, turning charts, cleaning of medical record binders, document scanning.
Other tasks as assigned by supervisor
Houston Retina Associates 2015-2017
Medical Receptionist/Assistant
Books, coordinates and reschedules patient’s appointments.
Greets and registers patients in a prompt, pleasant, and helpful manner.
Verifies necessary patient demographic and insurance information
Answers telephone, screens calls, takes messages, and provides information.
Answers questions regarding patient appointments and testing.
Oversees waiting area, coordinate patient movement, reports problems or irregularities
Be familiar with Emergency Preparedness Plan and specifically the Receptionist’s role.
Record staff “call-ins” and route to appropriate supervisors. Assist coordinators with staffing.
Monitor fire panel and take action per policy/procedure.
EC Tax
Tax Office Assistant 2014-current (seasonal)
Answers telephone, screens calls, takes messages, and provides information.
Organizing and scheduling appointments
Organizing and coordinating meetings
Handling inquiries and incoming work requests
Reviewing files and records to answer requests for information
Checking and distributing documents and correspondence
Receiving, sorting and distributing incoming mail
Helping Hands
Home Health Aide 2010 -2014
Bathing, routine care of hair and skin, grooming, dressing, toileting, incontinence care, transferring using lift, and meal preparation and feeding; general household activities and chore services which are necessary to maintain the home as a clean, sanitary, and safe environment,
Providing ambulation assistance and/or exercise;
Assisting with medications that are self-administered;
Escorting (but not transporting) the client on trips to obtain medical diagnosis, treatment, or both.
Accurately completing handwritten and electronic client care and time keeping records.
Education
NTI Academy: Medical Coding and Billing (Houston, Texas)
Certificate of Completion 2019
Houston Community College (Houston, Texas)
Major: Biology 2011
Contemporary Learning Center (Houston, Texas): 2003
**References upon request**
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