Summary

Industrious floor manager with proven skills in strategic and operational planning focused on team segment. Proficient in merchandising and recovery to keep shelves presentable and drive consistent revenue growth. People-person with excellent communication and decision-making abilities. Talented Floor Manager driven to optimize procedures and maximize team performance with exceptional leadership and problem-solving abilities. Excellent communicator and strategic planner with adaptable approach. Bringing car business expertise and 8 years' experience. Goal-oriented floor manager tale,nted at effectively balancing tasks with delegation and combined teamwork. Offering l O years of experience in mentoring and training 12 staff members and tracking and maintaining margin level goals. Level-headed leader with in-depth knowledge of vin solution soft =system program. Skms

.. Point of sale systems

o Consultative sales

Experience

FLOOR MANAGER I 04/2009 to 12/2020

Prestige Motors - Pasco, WA

o Employee management

o Employee development

o Followed up with existing customers to generate new prospective buyers through referrals.

" Assessed team member performance and developed improvement plans for weak points. o Reviewed sales reports to enhance sales performance and improve inventory management accuracy. o Organized and updated schedules to optimize coverage for expected customer demands: o Stayed up-to-dote an extensive company products and services. CARSALEMAN I 07 /2004 to 01 /2008

triclty nissan ~ Pasco, WA

" Delivered 25 cars to customer locations on time. o Contributed to development, planning and completion of project initiatives. o Demonstrated leadership by making improvements to work processes and helping to train other saleman

" Kept team on track by assigning and supervising their activities and giving constructive feedback. o Maintained updated vehicle knowledge through videos and reading CAR SALEMAN I 06/2003 to 07 /2005

triclty motorsale - Pasco, WA

0 Generated more than 38 leads per week and pursued appointment opportunities to convert prospects into new customers.

o Followed-up with customer ofter sale to identify and resolve service, account or technical issues to maintain customer satisfaction.

0 Educated customers on product features and technical details to highlight benefits. o Liaised with vendors to coordinate delivery schedules and promote customer satisfaction. CAR SALESMAN I 05/2001 to 10/2003

frank chevrolet - Wapato, WA

~~·

0 Implemented strategic improvements to customer service policies, increasing overall satisfaction ratings by 90%. 0 Checked purchased vehicles at delivery for damage and final preparations. o Worked with off-site locations to find desired items for customers. o Processed payments and maintained accurate drawers to meet financial targets.

.. Maintained current store, product and promotional knowledge to drive consistent sales. SUPERVISOR I 05/1987 to 06/2001

boise cacade - Yakima, WA

o Complied with company policies, objectives and communication goals. o Established and enforced clear goals to keep employees working collaboratively. o Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback. o Monitored equipment. checked supplies and coordinated manpower to meet expected demand. 0 Interviewed applicants, recommended individuals for hiring and evaluated staff performance. SUPERVISOR I 03/1995to09/1995

Boise Cascade - Popanoa Mexico, Guerro

o Complied with company policies, objectives and communication goals.

" Established and enforced clear goals to keep employees working collaboratively. o Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback. o Monitored equipment. checked supplies and coordinated manpower to meet expected demand. o Interviewed applicants, recommended individuals for hiring and evaluated staff performance. NUCLEAR SECURITY GUARD I 07 /1980 to 03/1987

washington public power supply system - Richond, WA a Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds. o Warned persons of rule infractions or violations and evicted violators from premises. o Monitored premises and recorded all activity in daily officer report for submission to · : at close of shift. o Monitored and authorized entrance and departure of employees, visitors and other persons. o Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations. APARTMENT MANAGER I 08/1979 to 10/1982

pasco apartments - Pasco, WA

o Maximized occup0ncy with strong marketing and tenant relations skills. o Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents. o Followed strict budget for maintenance and upkeep costs and tracked apartments with multiple repair requests to identify problem tenants.

o Maintained building's accounts by collecting rent and utility payments. o Supervised administrative and maintenance staff supporting needs of tenants in 38 units. US SOLDIER I 06/ 197 6 to 06/1979

us army - Fort Hood, TX

"

" 0Irecreo supporting fire To suppress enemy nre ana 0II0w troops to maneuver w1mIn action area. o Created document filing system, organizing mission-critical documents within SCIF facility. 0 Developed and maintained unit's daily personnel accountability report for 200 soldiers. 0 Maintained rifles, machine guns, mortars and hand grenades and accounted for all weapons. o . Provided daily briefings to amor recon specialist on such topics as safety and risk assessments. o Defused hostile situations with superior negotiation techniques. Educaiion and Traingng

' 'felemetrices International - Houston, TX

How To Work People Skill How To Communication, 01 / 1988 AccompHshments

"'DIVERSIFIED - FLEXIBLE self-motivated in taking the initiative to do whatever is needed to complete the job i.e. research. education, learning new techniques and operations. or other means of advancement needed on a personal level.

" TECHNICAL - equipment operator ; DIVERSIFIED experience in many areas of experience to include preventative maintenance measures. efficiency checks and suggestions for upgrade and/ o~ improvements.

~ COMMUNICATIONS - EXCELLENT ORAL [ bilingual english /spanishj and written skills in working with the general public, SUPERVISORS ANd 'PEARS. follows directions well detail oriented and motivational' A TEAM PLAYER SUPPORTIVE .

~ WORK ETHIC= positive attitude, attitude, authoritative goal oriented, responsible, efficient. YAGER LEADERSHIP TRAINING; SALT LAKE CITY UATH

LEGAL ISSUES FOR SUPERVISORS,Environmental Awareness Harassment idiscrimination /law Operative leadership II: Supervision & Discipline Constructive Confrontation personal Communications ; Operative leadership Ill Communication Skills Review ; Fpr- people soft =System training . EMPLOYEE TRAINING Violence in the work place Sexual Harassment; traditions and Change Management; Operafr1e Leadership; Successful Supervisor; Active Listening Certmcoitions

c Telemetrices international Training - 1996

e YAGER LEADERSHIP TRAINING, BOISE CASDAE - i 998 o Licensed SUPERVISORS FRIST HISPANIC SUPERVISOER IN BOISE CASCADE - l989j

.,, Association for Projoct lv'1onagement I was sent mex:co to built lurnbcr mill with little experience. in three months we got the mili running and producir,g. lumber, We wer-e producing more lumber than the;e Xpectations.

--- - - -- -

TRN _ E94CA80 EMPLOYEE IDENTIFICATION

Name: Orosco Jr, Abel

, Sta~: 000 Salaried /Permanent /Fulltime

Src/Loc: 0456 15 Twp - Yakima Sawmill

SSN: ***-**-**** Ernp#:

Stat Dt .. : 06/27/1994

WA

.. .. . ... EMPLOYEE TRAINING More: -

Course+ Seq

748

749

753

32

143

33

675

1

2

1

1

1

1

1

Name ·

Violence in the Workplace

Sexual Harrassment

Transitions and Change Mgmt

operative Leadership I

Successful Supervisor

Active Listening

Supervisor I

Class Date Training Cat Cer

12/04/1996

12/04/1996

10/01/1996

06/18{1996

06/30/1995

02/15/1995

:· 09/26/1994

Hu.man Resources N

Discrimination/ N

Management/Lead N

Management/Lead N

Supervision N

Writing and Lan N

Supervision N

TRN 7 E94CA80 EMPLOYEE IDENTIFICATION

Name: Orosco Jr, Abel

Stat: 000 Salaried /Permanent /Fulltime

Src/Loc: 0456 15 Twp - Yakima Sawmill

SSN: ***-**-**** Emp#:

Stat Dt .. : 06/27/1994

WA

.. - - . .. . .. . . . .. .. . . .. . .. . . . . . . . .. . . - - . . . . .. . .. .. . . . . . .. . .. .. . .. . .. . . . . . Course+ Seq

1164 1

1165 1

1146 1

1162 ..t!. 1

1159 3

1158 3

1014 1

1025 1

772 1

748 1

TRN _ E94CA80

EMPLOYEE TRAINING More: -

Name

Fpr-People Soft - System Trng

Fpr-People Soft - Requisition

Harassment Training

Excel Intro

Exchange/Schedule+

Windows Nt

First Aid/Cpr Recert

Accident Investigation

Fitness for Duty

Violence in the Workplace

Class Date Training Cat Cer

08/14/1997

08/14/1997

07/17/1997

07/08/1997

07/02/1997

06/30/1997

05/20/1997

05/02/1997

12/05/1996

12/04/1996

Data Processing N

Accounting/Fina N

Discrimination/ N

Pc/Mainframe Pe N

Pc/Mainframe Pe N

Pc/Mainframe Pe N

Safety Y

Safety N

Health/Substanc N

Human Resources N

EMPLOYEE IDENTIFICATION

Name: Orosco Jr, Abel SSN: ***-**-**** Emp#:

Stat: ~rc/L~c: 000 0456 Salaried 15 Twp /Permanent - Yakima Sawmill /Fulltime Stat Dt .. : 06/27/1994

WA

· · .. . .. . . . . Course+ Seq

1513

1447

1512

1191

1511

1517

1516

58

1278

11.64

Command

1

9

1

1

l

l

1

1

1

1

EMPLOYEE TRAINING More:

Na:me

Legal Issues for Supervisors

Environmental Awareness

Rarassment/Discrimination/Law

Operative Leadership III (Chg)

Supervision & Discipline

Constructive Confrontation

Personal Communications

Operative Leadership II (Ecr)

Communication Skills Review

Fpr-People Soft - System Trng

Class Date Training Cat Cer:

06/09/1998

06/03/1998

05/12/1999

04/22/1998

04/14/1998

03/10/1998

02/10/1998

01/22/1998

11/04/1997

08/14/1997

Legal/Governmen N

Environmental P N

Di~ori=ination/ N

Management/Lead N

Supervision N

Personal Intera N

Personal Intera N

Management/Lead N

Personal Intera N

Data Processing. N

Fl=Help F3=Exit FS=Open F7=Bkwd F8=Fwd F9=Command Fl0=Detail

•Fll=View/Action F12=Cancel

Ci?N

esw

ABEL OROSCO JR.

PU\NER FOF.EMAN

BOISE CASCADE

YAKIJv1A, WA 98901

Tel. 457-7207

Wih:QilkO,2 Al&kli"i@:<r ffl 1 '9 ;;m in: MIHt!d!" '21'.P!b um PHXJ:)• uS'V'tP ¥Htdi8 'if'i lcS£f t· !F'O:IL ..., · ·.;

&PHH Nii&\ dKIIIN ii

TI1e Beginning Of A New Boise Cc1scade Plant

In Mexico

G IA tm'iC 1E'r13

I arrived in Mexico City on 06-04-95 and then took an hour flight oul to v,rhere I ·would be staying in Zihuatanej o/Ixtapa these are two adjoining towns.I stayed the night, and the rn~Ai morning I took an hr. and 15 min. clrive to the job site.The plant is located in Papru1oa which is on the Coast ofMexico, 2 hrs. from Acapulco. The population in Papanoa is approximately 1,500 people.

The Plant consist of a Head Rig, mmmel Resaw and a manuel Edger and trimmer tlrnt has only 2 saws that move in a in mid out position .. Upon my arrival to ti1e plant none of the machines were operating. This plmit runs by air and electricity. The day before my arrival at the plant, they had blovm the Compressor. We then had to wnit for one to arrive. I evahrnted the situation and decided that there vvas still a lot of work that had to get done, while waiting for the compressor. The saws that were already there were rusted and cracked. The Filer thm arrived with me, Mark Foote came from Medford, OregoIL He benched all the saws and replaced all the guides, because the old ones were made of wood. The condition of the Trimmer, the wire was filled with corosion,

~md it was explained to me that it could not be fixed. I then told them that it could. \Ve then ha.<l to go out and find some.of these paris from some of the d.iffrent scrap areas. \Ve then got the trimmer operating, after a couple of days. The compressor finally arrived and it was to small.There was a language ban·ier between the american workers and the mexican vendors. At this point we had lost 4 days of production. I then decided to go and get the compressor myself I rented a Semi-truck and driver and I went along to pick up the compressor so there would be no more misunderstanding since I spoke their language. On June 8th we hooked up the Compressor, and their was some minor problems, but by that afternoon were producing 5/4 shop lumber. TI1ere was a lot of confusion, because the hispanic people were not a customed in seeing Shop lumber. After several meetings, they finally understood how Shop lumber should be edged. The confusions was primarily on the the 30% wane.They have beautifol logs in I\1exico. Most oflhe logs are 20 to 35 inches wide.

In the first few days we were producing 70% molding, 25% C-Select, and approximately 25,000 board feet per day. On June 13th we added a Swing-shift. On each shift there's approximately 45 workers.

In the last couple of days of my stay we were producing 32,000 board feet per shift .. In this past week I recieved a phone call from Papano~ Mexico telling me that we exceeded our goal of 50,000 board feet.

r -- -- -. - - -- -.. --- ~-· .. -

; PB£§ Tf 6£ 2520 West Court Street

1,_509~

416

_

570

~' .. --~

1 Jl'I.OTCJR§ Pasco, WA 99301 _

L, -- ~( 'OUl•thhllll ~

December 17, 2020

To whom it may concern,

Subject: Letter of Introduction

RE : Abel Orosco

Abel Orosco has worked for Prestige Motors Inc. for around 10 years. He has always been a dedicated employee who has always been prompt with his attendance and is very consistent with his professionalism including his work attire. Abel has strong sales skills and is capable with both" location" sales and "outside" sales. Over the years Abel has helped with management positions at both our Yakima and Pasco locations. He is also a skilled trouble shooter and problem solver including but not limited to customer and employee situations and solutions. Throughout his time with our company, he has been a great team player as well as a role model for the rest of our employees. General Manager

Craig Green

Pa.p~ioa till 1'1: :·

Gue~r-o, Meri.co

3oise Cascade

Person~el Ad:n:i.nistrator

5:,ise, Idaho

'

\

Fro:n his a.r iva.l in Mexico on June 11, 1 ;}9.5 until ~is de arture, Abel Orosco cle!n.onstrated exe:npluy skilis in roill oduction. He i.s production oriented a d \.lS~:& his proolem sol,:in[ skills and '::lou.."l.dless ener?Y to-ward rea.chfag ~oil.s •

. ;,

f.llrir1g his t o,1eek stay- at the Papano2. ~ site in Cuer i, Mexico prodt!c tion wa.s increased daily ...

8eo.a.use of hh oi-li."1.gu.tl capa:iilities, bel s::c~dited :9ro·~1e::n solvinf at the mill and ~came very ro1 ct.~ci by t~e loc;!.l ;iorker I h:a,;e a::i::ire:::iated Aoel!s c:acat:iilities ~s h:?se. the otber A.":ie.r caris c1.t t :w :nil.l ~ib, His lcad.ersh.ip and dedic·f \:to?!· to ir.~reasing daD,; produc-:i-m is C(Y.l".U,,.enda·ole. H?· .-i

A~l. Orosco h.a:! a ~t:-ong c~al:"2.~te?", L.:; tot ly dsdic tec'.:b :i.i!" jo i,

Id is ~ ::ileas~r-e t:, :·: i ~h. ~e i~ a. tea"'!l flayer ·~i ":h ;; no !10tlse::i se

:i t t 1tud!'=, · s -::io!; i:tivr:1 at tude wd e.xcell~nt ~JO!"k et,!.i::~ ?.ill er.a?l€ ni.~ to b,;: f cce t1 ii·. ;,is choic:e (:f endea'! -:i -

.es~ectf\l.lly s-.i:i-:i-t.tec,

Crs.i,;_: Gree~

. .

\\' ASHii'JGTON PUBUC POWER SUPPLY SYSTEM

P.O. [fox 9CiH • 3000 G!'rirµ,• l\'<1s/ri11gr1111 l\'ay O Uicltlc111d, lt'uslritr~t<m 99352 October J, 1986

OMV 50-86

To: Whom It May Concern

Subject: Letter of Introduction

Reference: Abel Orosco

1711 W. Summitview, #A

Yakima, WA 98902

Abel Orosco's employment with the Washington Public Power Supply System . has played an instrumental part in the growth and positive achievements of the Security Force. ·

'

As· a· Security Officer in the nuclear industry, a variety of security duties have been performed. The proficient application and effective comp1etion of these important responsibilities have positiveiy contri- buted to the security integrity of the Supply System nuclear construc- tion sites. This display of personal performance reflects a positive and professional approach to the responsibilities and requirements of the assigned position.

During his period of emplojment Abel at~ended the Nuclear Security Officer Course of eight weeks durat ~on. This advance nuclear security school, required by the Nuclear Regulatory Commission, is a very chal- lenging course. Abel very diligently completed the course with above average scores. Abel; s work accc:n;:i1 i shments for his entire period of emp1oyment 1-:ere abo ve average.

I consider it my p}easure to write this letter of introduction and believe in whatever career Abel chooses to pu~sue, his abilities will be quickly recognized.

.., .,_,

WASHINGTON PUBLIC PO\VER SUPPLY SYSTEM

P.O. Box 968 300a Gt!orgc \\'asltington \\'ay O Riclzla11d, \\'ashington 99352 October 2, ·] 986

SRT 94~86.

To:· Whcm It May Concern

Subject: Letter of Introduction

Reference: Mr. Abel Orosco

1711 \.I. Summitview, #A

Yakima, WA 98902

Mr. Abel Orosco was employed as a Nuclear Security Officer for the Washington Public Power Supply System from 11,arch 17, 1980, through October 3, 7986. Mr. Orosco has. resigned from employment to attend school and complete his education.

Abel's initiative, alertness, and attention to duty were of gre2t va1ue to our nuclear Security Force. ·I strongly recommend that he be given consideration for attendance to college level courses and any employment for which he applies.

Abel has been a diligent worker with a fine attendance record. His contributions to our nuclear Security Force will be missed . I will be available to communicate with you concerning Abel's performance while employed with the Supply System.

S. K. lei 3:1::ier, r,1a11a.ger

Sec:.ar i \.y Prog13~s

t 1 r

A •

TotalOualitv

CDMMITl\IB~= RESOURCES: Our nurnber

one tool is the ingenuity of

our Employees.

Highlighted below is an "UP CLOSE &: PERSONAL" look at the Resources thc::.t make Boise Cascade's Central Washington Region.

Our next Up-Close and Personal is ABEL QRc

Abel began his employment ww-, Boise G,:,_;_ e. about 4 years ago. Prior to that he was in [he Ur.: 0 i States Army and also worked as a securir<J g1.12.rc ;:_( Hanford. Since his hiring, Abel has found his way 2 a utility person in the Sawmill and is currenciy g2

i.ng time as a Trimmer Operator.

Abel and his wife Lela have been married fu,· 1 CJ years and are raising three boys 10 year old Ai:2: III, Adam who is 3, and· 20 hionch old Andy.

Abel's interests include hunting [especlally pr::: sant] and working on cars as a mechanic. Abe! 9.:> joys going to the movies and spending i:ime wir.r. wife, which can get a little hard with 3 boys .

.Abel feels people would be surprised rn know the:'. l1e is really net as serious as ne snow:5 ycu a c we,- ;;., Serious or not Abel, we are thankful t;'1at you a~e .::i Boise employee. We appreciate your time and lcya:- ty that you have shown in your years here.

Washington Public Power Supply System

P.O. Box 968 3000 George Washington Way Richland, Washington 99352 509-***-**** December 10, 1982

OMV 222-82 ·

Mr. Abel Orosco

2912 Agatae St. Apt. #2

Pasco, WA 99301

Subject: FIRE DETECTION AND EMERGENCY RESPONSE - WNP-4

-

On the morning of December 9, 1982, you were involved in the detection and extinguishment of a fire within the confines of the ~JNP-4 protected area fence perimeter. Your diligent efforts as a mobile patrol unit in the discovery of this fire and the response actions you took to include going over ~n eight (8) foot fence, prevented the fire from spreading to a nearby trailer.

Your prompt and professional actions resulted in the ~~ick extinguish- ment of a fire that could have escalated to a more damaging threat. Your sense of urgency and demonstrated professionalism serve to reflect areat credit to yourself, co -workers and the Security Force. Please accept my sincere thanks and appreciation for a job 11well done". b/YVl~

D. M. Vorheis, (944J)

Hanford Security Force Captain

OMV/ t l r

Washington

State University

, Stevens County

Learning Center

ABEL OROSCO

for

The Effective Supervisor Series

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CHAMPION§ SCHOOL OF REAL ESTATE

In Association With Lone Star College - Tomball

THIS.IS TO CERTIFY THAT

e rois El

has successfully completed a 30 .hour correspondence course in Real Estate Finance I - # 0411

and is therefore entitled to this Certificate . of Achievement - Given on July 16, 2013-

This program of study is accredited by Texas Rea_l Estate Commission

~JJ~ £;£Ji~

Campus Manager Owner & President

Provider# 530/169

Contact this candidate