**** ******* ****

Aurora Il, *****

331-***-****

adu54l@r.postjobfree.com

Nina M. DelRiccio

OBJECTIVE

To secure a job in the Chicagoland Area that will take advantage of my detailed knowledge of Psychology, Human Resource practice, innovative creativity, and friendly excited attitude. EDUCATION

Roosevelt University, Chicago, Il- January 2020- December 2022 BA: Psychology … Minor: Human Resources Management Relevant Coursework:

• Employment techniques, Business Communications

• TF-CBT Certified-Trauma Focused Cognitive Based Therapy

• Research Methods

• Law and Psychology, Developmental and Abnormal Psychology

• Employee Training and Development, Ethical Leadership EXPERIENCE

Kane County Elections Department Geneva Il — Deputy Clerk January 2022 - Present

• Maintain chain of custody procedures for all Vote by Mail ballots

• Organized and maintained all voter records by attaching all relevant documents to their profile

• Communicated with voters on Vote by Mail applications/ballots, procedures and protocols

• Various data entry and collating of documents for the records department Foxfire/ Copper Fox Geneva IL— Lead Hostess March 2022– December 2022

• Managed scheduling for party destinations and times

• real time problem solving for customers and employees to create the best experience possible

• Organize and maintain consistent routine flow in the dining room Starbucks, Naperville Il — hostess/ lead host March 2020 - October 2021

• Efficient time management and multitasking to keep up with customer demand

• Certified in Food Safety

Rosebud, Naperville/Aurora Il — hostess/ lead host September 2017 - July 2019

• Supervised team meetings for efficiency improvements and established productivity goals

• Trained employees on company policy and procedures

• Develop simple training tools and organizational tools for onboarding success Little Pops Pizzeria Naperville, IL— waitress/counter associate August 2016 - August 2017

• Provided excellent customer service and implemented efficiency optimizations for both customers and employees through time management and order scheduling. SKILLS

• Effective communication, detail oriented, organization/planning, and Windows MS Office

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