Deli Associate Customer Support

Zenaida Ruiz

**** *. ******** ***

Bartow, FL ***30

Cell: 708-***-****

Email: ********@*******.***

QUALIFICATIONS:

Work well without supervision

Bilingual English/Spanish with the ability to translate

Ability to prioritize and remain focused on the essence of an issue

Excellent with customer support services

Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

2016-Present Family Dollar Winter Haven, FL

Assistant Manager

Assist in supervising, training, and developing store team members on Family Dollar operating practices and procedures.

Assist in unloading, organizing, and transferring all merchandise from delivery trucks.

Support store manager in loss prevention efforts.

Order merchandise and assist in record keeping to include payroll, scheduling and cash register deposits and receipts.

Assist store manager in daily operation of the store

Maintain inventories, store appearance, and complete daily paperwork

2015-2016 Winn-Dixie Avon, FL

Deli Associate

Provided continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner

Stock and rotate department products to ensure freshness, date control, restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.

Keep work area clean, orderly, and free from safety hazards.

Report faulty equipment and hazards to management

2012-2014 Houston Healthcare Warner Robins, GA

House Keeping

Vacuum, clean carpets, rugs, and draperies

Dust and polish furniture and fittings

Empty and clean trash containers

Clean and wash basins, mirrors, tubs and showers.

Wipe down glass surfaces

Ensure guest rooms are tidy

Distribute linen, towels, and room supplies

Inspect and turn mattress regularly

Respond to calls for housekeeping problems such as spills and broken glass

2011-2012 Fairfield Inn Warner Robins, GA

Hostess/House Keeping

Respond to guest queries and requests

Deliver any requested housekeeping items to guest rooms

Follow all company safety and security procedures

Report any maintenance issues or safety hazards

Remove room service items

Organize and restock cart at the end of the shift

EDUCATION:

GED, 1975-1977 Roberto Clemente High School

Chicago, Illinois

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