Talaya L Martin

**** ***** ***** **

Glen Burnie, MD 21061

Work: 703-***-****

Mobile: 571-***-****

Email:adu53r@r.postjobfree.com

Experience:

Fairfax Circuit Court

Fairfax, VA 22030

Administrative Assistant- Probate Clerk

March 2019 – Present

Hours per week: 40

Implement strategies on policy development processes and management improvement supporting Fairfax Circuit Court. Work with a team of probate clerks and other courtroom officials, by developing and coordinating organizational awareness of probate court files, estates and guardianship matters, that involves understanding of complex business industry and data challenges. Develop and implement public notices, strategies by analyzing business processes by preparing court documents.

Identify organization product team activities for business processes efforts to ensure improvements are reviewed on a continued basis for qualitative improvements. Variety of topics are presented or explained to an audience that consist of judges, clients and other court officials. Provide directions, and process probate court cases for Fairfax Circuit Court including decedent’s estate, trust and guardianship.

Work with a team of judges and clients and out of state probate clerks and others to review and respond to inquiries from the public and schedule documentation needed for hearings.

Coordinate and arrange appointments with counsel and other professionals as required by Virginia statute. Adhere to all applicable rules, pertinent laws, statutes and rules of practice, and instructions when responding to public inquiries. Provide clerical assistance when receiving payments, certified mail notices and assist clients in completing appropriate paperwork for probate case flow. Review and log in all digital documentation and/or records for adoptions, file hearings and other matters for the court. Screen incoming telephone calls, and assist with office mail and files distribution.

Fairfax Circuit Court

Fairfax, VA 22030

Administrative Assistant V- Civil Intake Supervisor

March 2016 – March 2019

Hours per week: 40

Served as the Administrative Assistant Civil Supervisor, directly overseeing and monitoring the overall accomplishment of assigned duties, planning and responsibilities of Fairfax Circuit Court. Led a team of 10 clerical/accounting personnel to oversee and review administrative policies, procedures, and methods to improve office practices. Expert advisor to team on program budget entries, change orders and accruals as the Civil intake Supervisor for key processed journals. Briefed regulation on basic accounting principles and budget to the management executive work unit functional area according to administrative policy for the work unit. Leads Civil intake missions and recommends procedural changes for complex activities. Foster communication and interaction personnel to execute the overall mission.

Developed and managed county policies to include outside institutions, dissimilar operation units within the county, on the basic principles of methods of a professional field. Chaired weekly meetings with the team to assess employee development and hold training sessions in areas of concerns when needed. Provided guidance and advice to the team for a resolution of mission critical problems, policies and procedures. Independently planned, programmed, and set immediate and long-range goals to include effective management of court processes. Utilized accounting database to develop and integrate financial capabilities to support the mission. Managed and produced quarterly analysis and/or reports reflecting open and closed cases. Identified and implemented measures enhancing the efficiency and productivity of departmental operations. Established priorities and prepared schedules for timely processing of work.

Planned, organized, and directed the implementation of county policies. Trained and provided established goals to word processing staff by answering questions to attain the best course of action for my employees. Briefed general policy guidance to assist employees to expedite Guardianship, conservator, Petitions, and appeals for the court. Maintains contact with other groups and organizations performing related work and coordinates new ideas and developments.

Fairfax Circuit Court/Civil Intake/SME

Fairfax, VA 22030

Administrative Assistant IV

April 2013 – March 2016

Hours per week: 40

Served as the advisor and Acting Supervisor representative for Fairfax Circuit Court Civil Intake. Coordinated, implemented, and administered specific activities related to all aspects of the clerical and accounting section with minimal supervision. Provided guidance and direction to employees within the Civil Intake Division by completing project assignments, schedules, and monitoring working arrangements. Managed coordination and execution of complex actions while serving as the supervisor. Provided a consistent daily presence to employees, to include attorneys, judges, and citizens. Review and update information and customers data to provide support in identifying domestic case files processing and managing initial law for the court. Obtained resources and ways to help coordinate services for court officials and citizens for court records and statistical information.

Handles confidential information and a high value of documentation that’s recorded into the Word document using a database. Direct, develop and perform all Clerical/accounting operations to involve planning, coordination and evaluating the execution of the duties as the acting supervisor for the civil intake. Brief upper management on process on issues and concerns that affect the Civil intake section pertain to Virginia Coding. Monitored unit accounting processes unique accounting functions that have department-wide impact, for legal and safety implications. Effectively accomplish projects goals established within the guidelines regarding executive work, operational procedures and issues. As the front-end supervisor, I oversaw, monitored accounting/clerical employees within the departments by providing proper training to employees.

Initiated customer service, leadership training for new hires and existing staff professionals. Multi-task, and analyze case data for accurate filing and effective case management. Exercises discretion in administrative policy interpretation

When performing unique accounting functions that have department-wide impact. Explains and interprets policies as they apply to unique situations with potential legal and safety implications.

Fairfax Circuit Court/ Civil Intake Division

Fairfax, VA 22030

Administrative Assistant III

July 2010 – April 2013

Created and implemented a process to oversee and review more accurate issues and concerns in referencing their client cases. Assist other team members as needed by providing assistance to the public while assisting attorneys with court related questions. As a clerk for the Civil Intake Division, Circuit Court, I am responsible for processing all Garnishments and handling all Garnishment related questions from the court attorneys and the public. Analyzed and made appropriate recommendations to Civil Division Company policies for compliance. Responsible for filing fees for lawsuits and other courts action. Monitored and assisted with petitions for new guardianship and adoption for the court. Issue court dates to customers for name changes, garnishments, and habitual offenders. Receives, distributes and processes all mail and court documents coming into the Intake Division for the Circuit Court. Responsible for assigned cash drawer and filing fees for lawsuits and other various court actions. Log in telephone calls that’s received by annotating logs with time and dates.

Fairfax Circuit Court/ Records Management

Fairfax, VA 22030

Administrative Assistant II

September 2002 – July 2010

Hours per week: 40

As the Administrative Assistant, I managed all administrative and operational aspects of an office environment. Reviewed, analyzed, and provided detailed reports and comments on court related crises for Virginia Court of Appeals timely. Coordinated and scheduled tripled sealed court documents to different, court, state, and countries. Prepared all transfers of venues cases timely. Followed up on all routine and non-routine tasks. Coordinated schedules, reports, correspondence, on detailed technical guidance and documentation for indexing courts orders, and restricted license operators to the assigned judge. Followed up on all routine and non-routine tasks supporting records management. Trained office staff on multiple principals and work to execute new office procedures, supporting, identifying, and meeting court goals and filing case files. Utilize office computers to enter case files, court orders and petitions into a database for accountability. Collaborates with staff members, public service counters and other government agencies when performing phone duties and receiving visitors. Authored memorandum, prepared reports, correspondence and other forms of documentation as Deputy County Clerk. Assisted the public, attorneys, law clerks and law enforcement officials in person at the civil counter, through mail or by phone and provided services and information pertaining to cases; duties included: copying and date stamped documents for files and indexing orders received from judge’s chambers.

Education:

Northern Virginia Community College

2645 College Drive

Woodbridge, VA 22191

Degree: AS in Administration of Justice -(05/2014)

Woodbridge Senior High School (1998)- Diploma

3001 Old Bridge Road

Woodbridge, VA 22192

Additional Information/Certifications:

Assisted with the preparation and implementation of the newest version of the Fairfax County Circuit Court’s Case Management System- Full Court Enterprise

Assisted with the preparation of the upcoming Advanced Civil Enforcement System (ACES)

Assist with the preparation and implementation of File Trail

JSI (Justice Systems Inc.) Users Conference- Portland Oregon- August 2013

Albuquerque NM- Full Court Enterprise Train the Trainer- November 2013

JSI (Justice Systems Inc.) Users Conference- Crystal City, VA – August 2016

Various other supervisory, management and customer service classes offered through Fairfax County

Training: Microsoft Word PowerPoint Microsoft Excel

Access

Mainframe

CPAN

File Trail

Velocity

Focus

Full Court Enterprise and Outlook

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