Administrative Assistant Customer Service

Acdala Bazil

574-***-**** ******@*******.*** Goshen, IN

SUMMARY

Administrative assistant with strong customer service skills and the resilience to handle the challenges of fast-paced to the work environments. With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks. Strong work ethic and ability to boost the company morale

EDUCATION

Associate of Science: Business Administration Expected Graduation: May 2024

Technical Certificate: May 2022

Certificate: Business Administration December 2021

Ivy Tech Community College, South Bend, IN

WORK EXPERIENCE

Office Assistant & administrative assistant March 2021 – Present

RV Expertise LLC, Goshen, IN

-Maintain current customer information to ensure business record accuracy

-Demonstrate excellent customer service when answering client questions and directing them to appropriate staff

-Communicate via phone, email, and in person with a high level of professionalism

-Keep track of inventory and place orders for office supplies, always looking for the most cost-effective options

-Responsible for a variety of administrative, financial, and service-related tasks, including payroll for drivers

ACCOMPLISHMENTS

-Used Microsoft and Excel to develop inventory tracking spreadsheets

-Used QuickBooks to send invoices to customer and account receivable

-Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies

SKILLS

-Customer Service

-Appointment Setting

-Communication

-Records Maintenance

-Inventory

-Payroll

-Administrative Tasks

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