Evelyn Scott

*** ******** **

Union Grove, AL *5175

256-***-****

adu51p@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Skills

* Critical thinking

* Teamwork

* Customer service

* Good listening skills

* Self-motivated professional

* Multitasking abilities

* Adaptability

* Compassion

Work History

05/05/22 Present

Redstone Retirement Village Huntsville, AL

*Answering phone calls and directing them to correct individuals, make copies, do faxes, postage machine, logging packages in and out, customer service. Daily check-in on the residents, and other duties as requested.

March 11 2021-May 05 2022 Retired

August 2018 to March 2021

Huntsville Hospital Heart Center Huntsville, AL

Pre-registeration Clerk

* Completed administrative patient intakes with case histories, insurance information and mandated forms.

* Answered telephone calls to offer office information, answer questions and direct calls to staff.

* Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

* Carried out front office duties utilizing data entry skills in framework of medical database.

March 2011 to August 2018

Huntsville Hospital Heart Center Huntsville, AL

Scheduler

* Acted as first point of contact and set appointments for prospective clients.

* Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

* Assisted office team by making phone calls, copies and appointments.

* Addressed client inquiries and updated database information.

* Established and maintained client rapport by utilizing quality customer service.

* Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.

Education

Albert P Brewer High School Somerville, AL

High School Diploma

North Alabama College of Commerce Huntsville, AL Degree Computers/Office Management

Wallace State Community College - Hanceville, AL

Medical Coding Certificate

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