Cybersecurity Analyst Customer Service
Resume:
Newark, New Jersey *****
adu503@r.postjobfree.com
EDUCATION AND
TRAINING
GED
Byte Cybersecurity Institute, New
York, NY
February 2021
GED
Fc College, New York, NY
May 2010
Some College (No Degree)
Nurse
Progressive Care, Newark, NJ
SUMMARY
Goal-oriented cybersecurity analyst professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems. Knowledgeable cybersecurity analysts professional with [2] years of experience designing and implementing security solutions in high-availability environments. Skilled in NIST FISMA FEDRAMP ISO 27001 GOVERNANCE RISK COMPLIANCE FRAMEWORK and CIA adept at delivering strong risk management practices. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Offering 2 years of progressive experience in owning web-based projects from concept and design through testing, implementation and client updates. Diligent about producing exceptionally clean, strong and secure code. Successful at achieving browser, device and operating system compatibility objectives while satisfying client desires and producing robust, sophisticated designs. Ambitious, career-focused job seeker, anxious to obtain an entry-level CYBERSECURITY ANALYST position to help launch career while achieving company goals. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking and reliable CYBERSEURITY ANALYST with strong ability in CIA. Offering strong and reliable integrity. Highly organized, proactive and punctual with team-oriented mentality. Motivated professional offering cybersecurity analyst in IT. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Adaptable Software Engineer ready to support operations from conception through post-release support. Skilled creator of efficient code and exciting user experiences. Eager to elevate ongoing development projects or create novel software solutions geared towards driving increased usership. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
JULIET LARYEA
• Risk Mitigation
• Reporting and Documentation
• Linux Server
• Tenable Nessus
• Telecommunications Systems
• Flexible Schedule
• Team Management
• Critical Thinking
• Customer Service
• First Aid/CPR
• Microsoft Office
• Organizational Skills
JL
NIST FISMA FEDRAMP ISO 27001
FRAMEWORK
EXPERIENCE
CYBERSECURITY ANALYST
Byte Software Newark, NJ January 2022 - January 2023 SALES CONSULTANT
centinal furniture Union, NJ March 2021 - January 2022 LANGUAGES
English:
Professional
ACCOMPLISHMENTS
• Data Management
• Training & Development
• Websense Data Loss Prevention
• Resource Allocation
• Problem Resolution
• Computer Skills
• Good Work Ethic
• Active Listening
• Reliable & Trustworthy
• Friendly, Positive Attitude
• Coordinated security updates to avoid outages and downtime.
• Worked closely with fellow security personnel to remedy and alleviate technology issues.
• Alleviated leakage of company proprietary data to unauthorized resources and analyzed past performance data to enhance operations.
• Supported users with in-person and remote technical assistance.
• Improved overall customer purchasing experiences to promote steady revenue.
• Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
• Worked with fellow sales team members to achieve group targets.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Compiled daily database reports to identify possible vulnerabilities and implement corrective actions.
• Revised security manuals to mitigate security threats such as risk and likelihood.
• Investigated security breaches and implemented solutions to minimize risk of recurrence.
• Designed, implemented and maintained security procedures to achieve risk management .
• Developed relationships with more new clients and typically exceeded sales goals by 100%.
• Recommended new security software to management to improve CIA.
• Trained management teams on best practices for reducing the risk of ACTIVITIES AND HONORS
ADDITIONAL INFORMATION
CERTIFICATIONS
security attacks.
• Exceeded sales goals by average of 100% in 2 years.
• Promoted to analyst supervisor due to SDLC and CIA that achieved SOC.
• Led team to achieve intelligence of service, earning recognition from upper management and financial reward.
• Created highly effective new program that significantly impacted efficiency and improved operations.
• Realized perfect in ongoing effort to boost revenue while reducing costs.
• Recognized as Employee of the years for outstanding performance and team contributions.
• Member, Small Business Association (2008 - present)
• Member, Alumni Association
• I am hard working interligent person who want to learn more and achieve my goals at your company
• Information System Security
• CompTIA Security+
• New York Training - 2021
• Licensed nurse - 2013
• Certified beauty college, fc - 2015
• Association for Project Management (APM)
• New Jersey License - [2018]
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